Assistant Store Manager

Aimé Leon Dore is seeking a pro-active Assistant store Manager, reporting directly to the Store Manager . The Assistant Store Manager will be responsible for assisting with the management and development of their team, while driving brand awareness and an exceptional customer experience.

Duties and Responsibilities

• Assist in overseeing all store functions including inventory management, visual merchandising, and daily reporting while ensuring compliance with company procedures and policies.
• Work with the S tore M anager to strategically recruit, train, and manage to ensure the successful day-to-day operations and customer experience, maximising functions within the Retail team.
• Exhibit excellent organisational skills to effectively plan and execute short-and long term projects aligned with global strategy.
• Optimi s e store performance through continuous evaluation of existing processes and implement change where necessary.
• Oversee all aspects of performance development to create an inspired and motivated working environment.
• Always demonstrate an authentic, best-in-class approach to customer satisfaction whilst role modelling for the team on best practices aligned with company guidelines.
• Hold employee touchbases, evaluations and disciplinary reviews as needed.
• Ensure the store remains clean and presentable at all times (cleanliness, smell, sound & appearance).
• Provide con tinuous guidance and feedback to help others strengthen specific knowledge/skill areas.
• Ensure team scheduling is done in a timely manner adhering to employee contracted hours with any concerns addressed with the Store Manager.
• Uphold retail dress code, assisting the Store Manager.
• Help manage the overall store operation and environment to achieve sales, service, experience and customer satisfaction goals.
• Uphold company standards through strong leadership, mentorship, and overall communication to the wider team.
• Continuously look to add to the brands community within the space through great customer experience led initiatives, maintaining good client relationships.

Qualifications

• Bachelor’s Degree preferred.
• Minimum 2 years’ experience in retail management.
• Proficient in Microsoft Office products and retail business systems.
• Proven ability to build, lead and motivate high performing teams .
• Anticipatory and ability to take initiative with keen attention to detail.
• Excellent communication, collaboration, and delegation skills as well as good decision-making abilities in high pressure situations.