Payroll & Billing Specialist (Quickbooks - REQUIRED)

At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike.

Job Summary

A Payroll and Billing Specialist manages employee compensation and client invoicing, ensuring accurate, timely paychecks and revenue collection. Key duties include processing timesheets, calculating taxes, deductions, and commissions, generating invoices, and resolving discrepancies. They ensure compliance with financial regulations and maintain detailed records using accounting software.

Key Responsibilities

• Payroll Processing - Collect, review, and input employee timecards, calculate wages, overtime, deductions, and tax withholdings (federal/state/local).
• Billing & Invoicing - Create, verify, and send client invoices, manage accounts receivable, and track outstanding balances.
• Compliance - Maintain compliance with payroll laws, regulations, and company policies, ensuring timely tax filings and payments
• Record Maintenance - Update employee information, including salary changes, benefits deductions, and exemptions, in payroll systems.
• Problem Solving - Resolve pay inaccuracies and billing disputes to maintain employee satisfaction and client trust.
• Reporting - Prepare reports for management regarding payroll expenses, tax payments, and billing data.

Skills and Qualifications

• Experience : 1–3 years of experience in payroll, billing, or accounting roles.
• Education : Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• Software Proficiency : Familiarity with payroll/accounting software like SAP, QuickBooks, or similar systems
• Analytical Skills : Strong attention to detail with the ability to reconcile complex accounts.
• Communication : Strong verbal and written communication skills for employee and client inquiries.

Why You’ll Love Working with Us

• Competitive Base Pay: $6.50/hr for the first 6 months
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

Growth Potential

This starts part-time, but hours can increase as the agency grows. Long-term, this can expand into a larger scheduling role (and later, cross-training with another scheduler for backup coverage).

Ready to Be a Hero?

If you’re excited about the opportunity to join our team, where you’ll be appreciated, have a sense of purpose and inclusion and are willing to help us create a brighter, more compassionate care experience, we can’t wait to hear from you! Apply today and let’s make a difference together.

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Helper Heroes is a Philippines-based virtual assistant staffing agency that supports U.S. home care businesses with reliable, trained remote talent. We help clients hire for key roles like recruiting, scheduling, billing, admin, and care coordination—so agency owners can focus on growth and client care.