Ward Clerk - Orthopaedics

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

In these part-time Ward Clerk opportunities, based in Richmond, you will provide high-quality administrative support to ensure the smooth and efficient operation of our Orthopaedics wards. You will deliver excellent customer service to patients, visitors, medical staff and ward teams, while supporting safe and effective patient care.

As one of the largest joint replacement centres in the Asia-Pacific region, our Orthopaedics service supports thousands of patients each year to regain movement, confidence and independence. Our teams deliver:

4,000+ joint replacements annually

1,100+ trauma patient admissions

A broad mix of elective and acute surgical care

You will make an impact by

• Providing timely and accurate administrative support to nursing staff
• Supporting the Nurse Unit Manager with ward and team administration
• Creating, managing and maintaining accurate medical records
• Managing phone calls and enquiries, acting as a warm and professional first point of contact for patients and visitors
• Coordinating patient admissions, transfers and discharges within patient information systems
• Liaising with medical teams, support services, referrers and other key stakeholders across the hospital

Ward Clerk Units - positions available

• Ward 5 Lee - part time hours 19 hours per week
• Tuesday and Friday: 8:00am – 4:00pm
• Saturday (if available): 8:00am – 12:00pm
• Ward 6 Lee - part time 32 hours per week
• Tuesday to Friday: 8:00am – 4:30pm

Position Description Inherent Requirements

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

Qualifications

About You

You are a proactive, customer-focused administrator who thrives in a fast‑paced clinical environment. You work well as part of a team, adapt quickly and take pride in contributing to high-quality patient care.

You are known for your

• Strong organisation and time management skills
• High attention to detail and accuracy
• Clear and professional communication style
• Ability to remain calm and effective in busy ward settings

You will bring

Previous medical administration experience (hospital experience highly regarded)

Sound knowledge of medical terminology

Experience using IPM and hospital or patient information systems

Strong IT skills and confidence navigating multiple digital platforms

A clear understanding of confidentiality and privacy requirements in healthcare

Flexibility to work across varying shifts and schedules

This opportunity is ideal for an experienced Ward Clerk or medical administrator who enjoys being at the centre of patient care and supporting clinical teams to deliver exceptional outcomes.

Additional Information

At Epworth, it’s a community

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

Salary package up to $15,900 pre-tax annually, leading to greater take home pay

The largest educational scholarship program of its kind in Australia

Ability to purchase up to four additional weeks of leave

Reduced cost of health services for you and your family at Epworth

Relocation assistance is available for approved candidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

To apply, click the I'm Interested button to attach your CV and cover letter indicating your role/hours preference.

For more information about the role, refer to the attached position description or contact [email hidden — sign in] or call (03) 9426 0606.

Please Note: Applications are reviewed as received. Don’t wait—this role may be filled before the closing date.

Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.