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Danish Content Moderator

Cross Border Talents · Porto, Porto District, Portugal

Content Creation / PublishingQuick applyfull-time18 days ago

About The Role

Do you wish to live in the greatest bohemian city of Porto, while working in a multinational company surrounded by international environment and great music, food and wine?

Come check this out!

This position offers you the opportunity to work alongside our client who is a global news publisher. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s news site. Content Reviewers will be responsible for optimal quality and productivity levels.

Your work

  • You will be a central point of moderation of reports related to abuse and harassment between Virtual Reality users
  • You are putting together solutions while having the protocols, procedures and instructions as a starting point
  • You are able to manage all different types of reports generated by users
  • From the beginning, you will take an active role in providing excellent and proactive moderation skills regarding the users behaviors and the Virtual Reality world rules

Requirements

  • Fluent speaker of Danish (C1+) + Good knowledge of English (B2)

Availability to work in shifts

  • Experience navigating internet websites including social media, commercial websites etc.
  • Ability to deliver highest quality results while paying strict attention to detail
  • High level of resilience to sensitive content
  • Can remain positive during challenging assignments
  • Strong work ethic and ability to work with minimal supervision
  • High level of capacity to keep up with client updates regarding workflows/policies (“fast learner”)
  • Attendance and availability within standards (schedules rotations)
  • Participate in “roundtable” sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed
  • Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions.
  • Valid Work Permit from Portugal / Eu Id

Benefits

  • Competitive Salary
  • Language Bonus
  • Meal Allowance
  • Career Progression Opportunities
  • Wellness sessions
  • Relocation Package
  • Well-rounded Health and Life Insurance Packages
  • Permanent contract

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