Senior Administrator, Human Resources

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance. Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services. We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation. Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise. Be part of a high performing results oriented growing HR Admin Team consisting of 4 members with a broad range of experience. The role will be based in Kraków and the successful candidate will work on a hybrid model. Minimum 3 times a week in the office (Monday, Wednesday, Friday). You can expect to gain experience in the following areas / your core duties will be: Managing administration of full employee cycle process (from hire to retire: onboarding presentation, termination, annexes/contracts, payroll etc.). Onboarding process from scratch - (contract preparation, HR onboarding presentation, contact with employees before onboarding, gathering onboarding documents, adding data collected from documents into internal systems, calculating vacation days, etc). Processing foreigner’s documents for work permit Maternity/paternity/disabilities issues Assisting with all personnel file’s preparation (bank certificates, ZUS, other employee requests, etc) Managing payroll reports for salary calculations Managing shared HR mailbox HR system maintenance (Workday) Employee files maintenance / Personnel files archive Benefits administration: Benefits, Health insurance, Life insurance, Social Fund, pension administration and the invoices Employees' working time and absences maintenance (labour law knowledge is required) Co-operation with internal payroll department in relation to changes in compensation and payments Co-operation with external HR/payroll vendors Reporting and data analysis Keeping track of sick leaves and issuing medical checks Other ad hoc tasks according to HR calendar/processes Our requirements: At least 3 years’ experience in Polish HR is required Very good command of English B2 minimum Experience with Workday would be an asset Bachelor’s degree minimum (Administration or Human Resources preferred) Very good knowledge of MS Office - especially in Excel, Outlook, Teams Strong attention to detail and well organized Outstanding teamwork skills Decision making and solving issue skills Strong sense of ownership and responsibility Proactive and positive approach Presence at the office on Opolska Street: Monday, Wednesday, Friday: 9:00 am to 5:00 pm We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work. • 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care) • 🛡️Life insurance and travel insurance, so you can feel safe in any situation • 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland) • 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you! • 🏠 Remote, hybrid or office-based work options • 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB • 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals • 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you • 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us At HedgeServ, our people are at the core of everything we do. We aspire to grow and challenge the status quo and it is our high calibre talent that drives our progress. We deliver success with the biggest clients because we have the best people working for us. We're committed to rewarding performance with competitive salary & benefits packages and ongoing learning and development opportunities. If you’d like a challenging and rewarding career, we’d love to hear from you. HedgeServ has a culture of innovation, excellence, and continuous improvement which has continued to evolve through our employees. Our corporate values create a sense of shared purpose and belonging as we work together to achieve the vision and mission of HedgeServ. We experience successful results through demonstrating the below values and behaviors which are at the core of how we communicate with employees and clients. We work in partnership with each other and our clients; collaboration is at the core of what we do. We work collaboratively, focusing on end-to-end ownership and autonomy in our processes. We share knowledge across our teams and offices to gain expert and diverse views. We develop long-term relationships through investment and commitment to our employees and clients. We communicate in personal, inviting, and authentic ways whether face-to-face or virtually. We empower and trust employees so they can realize their full potential on an individual and organizational level. We leverage our global reach for positive local impacts. We focus on employee health and well-being. We are empathetic and committed to diversity and inclusion. We listen to each other and think about what we want to say and then respond. We embrace corporate social responsibility and our ability to impact and enrichen the lives of our team, their families, our clients, and the world around us. We embrace an entrepreneurial spirit and growth mindset where change is a positive dynamic. We confidently challenge the status quo with respect and positive intent. We offer a leading-edge suite of proprietary technology applications. We rapidly adapt to current information, changing conditions, or unexpected obstacles. We act with vision, agility, and resilience. We listen to each other’s ideas and value diverse perspectives. We are the most experienced team of industry experts. We share our knowledge with each other to make us stronger; we share our knowledge with our clients to make them stronger. There is no question we can’t answer, nor any problem we can’t solve. We cultivate a productive and agile environment which allows us to anticipate our clients’ needs and consistently deliver solutions in real time. We embrace an entrepreneurial spirit while leveraging the resources of a global organization. We scale our resources to meet the requirements of our clients. We foster continuous training and professional development.