Lead Analyst, Data & Analytics Services, India

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1. BA Methodology, Standards & Technical Authority - 35%

• Define and govern the business analysis methodology for the Data Conversion team, including requirements frameworks, documentation standards, UAT protocols, and scope management practices
• Serve as the primary functional authority on AMS migration projects (Applied Epic, AMS360, Vertafore) and complex ETL initiative requirements
• Lead advanced data analysis using SQL to interrogate source systems, validate business rules, resolve complex ambiguities, and establish requirements baselines for large-scale conversions
• Establish and maintain a library of reusable requirements templates, process maps, BRD frameworks, and conversion scope standards that reduce ramp time and improve consistency across engagements
• Evaluate and adopt tools, platforms, and practices that improve the efficiency and quality of BA workflows across the team
• Act as primary technical escalation point for requirements conflicts, functional gaps, or scope disputes on active conversion projects

1. Strategic Client & Executive Stakeholder Engagement - 30%

• Lead discovery, solutioning, and executive alignment sessions with senior client stakeholders and agency leadership across complex multi-system conversion engagements
• Own the functional scope agreement process for high-priority clients, ensuring requirements are complete, approved, and traceable through delivery
• Partner with sales, account management, and operations leadership to provide BA input during pre-sales scoping, proposal development, and client onboarding
• Represent the Data Conversion team in cross-functional forums, product roadmap discussions, and organizational process improvement initiatives
• Manage escalated client issues involving requirements ambiguity, scope change, or conversion quality with professionalism and accountability

1. Portfolio Oversight & Delivery Quality - 20%

• Oversee BA engagement quality across the active conversion portfolio, conducting requirements and UAT reviews to ensure functional accuracy and completeness
• Maintain executive-facing reporting on requirements readiness, UAT status, open functional risks, and scope change trends across the conversion portfolio
• Collaborate with the Lead Data Analyst to align functional requirements with technical conversion architecture and data quality standards
• Drive lessons-learned processes and incorporate findings into updated BA standards and training materials

1. Team Leadership & Development - 15%

• Mentor a team of Analysts and Senior Analysts, including regular performance feedback, career development planning, and technical coaching
• Foster a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations
• Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity

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