Learning & Development Consultant

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Learning & Development Consultant at Coupa

The L&D Consultant plays a critical hands-on role in delivering Coupa’s flagship leadership and professional development programs. Reporting into the Talent Experience Director, this individual operates as a program manager and core facilitator, leading the day-to-day execution, participant experience, and operational administration of key learning journeys.

This role bridges instructional design and learner engagement by conducting local needs analyses, co-creating dynamic content, facilitating key modules, and measuring program impact. Working closely with HR Business Partners, subject matter experts, and business leaders, the L&D Consultant ensures our development programs equip employees with the practical skills needed to grow, perform, and drive business results.

What You'll Do

Learning & Development Consultant

• Needs Assessment: Conduct localized and functional needs assessments to identify skill gaps, partner with managers, and understand specific team learning requirements.
• Program Execution & Co-Design: Partner with instructional designers and external partners to translate learning requirements into engaging workshops, blended learning paths, e-learning modules, and performance support tools based on adult learning principles.
• Interactive Facilitation: Act as a primary facilitator for cohort workshops, live training sessions, and group discussions—creating a dynamic, inclusive, and collaborative environment for participants.
• Learner Adaptation: Flex delivery and content in real time to support diverse learning styles, group dynamics, and participant skill levels.
• Continuous Improvement: Analyze participant feedback, attendance, and immediate application metrics to provide evidence-based recommendations for program enhancement.
• Foster Community: Build and nurture internal learning communities, peer-coaching circles, and practice forums across different business units.

Talent Experience Program Lead

• Program Operations & Lifecycle: Oversee the end-to-end administration, scheduling, participant communications, and logistics for assigned flagship talent programs (e.g., Ignite, Accelerate, Soar, Foundations ).
• Operational Coordination: Guide Program Coordinators and Solutions Specialists on cohort setup, platform configuration, LMS tracking, and event execution to ensure a seamless learner experience.
• Content Refresh & Delivery: Regularly update course materials, toolkits, and case studies to keep program content relevant, engaging, and aligned with Coupa’s strategic priorities.
• Cross-Functional Collaboration: Partner with internal Subject Matter Experts (SMEs) across Coupa to guest-facilitate, share functional knowledge, and contribute to program content.
• Vendor & Resource Support: Coordinate with external training vendors and contractors to align on delivery schedules, logistics, and quality standards

Stakeholder Collaboration & Measurement

• Partner with Stakeholders: Serve as an operational talent advisor to frontline managers, team leads, and HR Business Partners to solve learning gaps with structured programs.
• Talent Process Integration: Partner with the broader Talent Management team to align development programs with employee onboarding, performance enablement, and internal mobility.
• Impact Evaluation: Work alongside Talent Operations to track program completion rates, survey scores, and behavioral application, turning data into actionable insights for continuous improvement.
• Industry Awareness: Stay current on modern learning formats, digital facilitation tools, and talent experience trends to continually enhance program engagement.

What You Will Bring to Coupa

• 5+ years of experience in Learning and Development (L&D), Talent Management, or Corporate Training, with direct experience managing structured cohort-based learning programs.
• Strong Facilitation Skills: Proven ability to facilitate engaging, interactive workshops for early-in-career through mid-level management audiences.
• Instructional Design Understanding: Solid grasp of adult learning theory, instructional design frameworks (e.g., ADDIE, SAM), and interactive learning technologies.
• Project & Program Management: Demonstrated success managing multi-week or multi-month learning programs from kickoff to evaluation.
• Strong Communication: Excellent verbal, written, and presentation skills—able to break down complex concepts into actionable takeaways.
• Data & Feedback Literacy: Experience using survey tools, LMS data, and participant metrics to measure satisfaction and refine learning experiences.
• Collaborative Mindset: A customer-first approach with the ability to build strong working relationships with HRBPs, SMEs, and business stakeholders across regions.
• Education & Certifications: Relevant L&D or coaching certifications (e.g., ATD, DDI, ICF, Myers-Briggs) are a plus.