Manager, Solution Advisory - 11831

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Manager, Solution Advisory at Coupa

As the Manager of Solution Advisory, you will lead a high-impact team of talented Solution Advisors. You aren't just managing a team; you are architecting a world-class engine of storytellers and problem-solvers. From the office of Bogotá you will lead the charge in making Coupa’s AI-driven platform the gold standard for our customers.

What You'll Do

• Talent Architect: You will lead a diverse team. You are responsible for their growth, conducting regular 1:1s, performance evaluations, and career pathing.
• The Master Coach: You won't just tell them what to do; you’ll show them. You will shadow calls , provide real-time feedback, and lead certification programs to ensure every advisor is a "black belt" in the Coupa platform.
• Operational Excellence: You will monitor team bandwidth and productivity.
• Development & Mentorship: Create individual development plans for each resource to ensure constant upskilling in AI and platform capabilities.
• Quality Assurance: Regularly review demos and to ensure the highest quality of output.
• HR Management: Manage the full employee lifecycle, including hiring, onboarding, performance reviews, and administrative duties.
• Administrative/Operational Excellence: Track and maintain team KPIs, ensuring reliable, up-to-date data to support informed, trend-based decision-making.

What You Will Bring to Coupa

• Proven Leadership: Experience managing or leading a team in a Presales, Solution Advisory, or Customer Success environment. You know how to motivate people and drive results.
• The "Coach" Mentality: You have a passion for developing others. You enjoy the process of "shadowing and certifying" and know how to give constructive feedback that sticks.
• Trilingual/Bilingual Communication: English is a must. Portuguese is a plus.
• Solution Sales Acumen: You understand discovery, storytelling, and the "why" behind the software. If you know Procurement or Fintech, that’s a major plus.
• Adaptability: Leading a team that supports two different time zones requires a manager who is organized, flexible, and highly efficient with time management.