Night Reception Supervisor (f/m/d)

Night Reception Supervisor (f/m/d)

MEININGER Hotel Amsterdam City West

Full-time

• Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests at MEININGER Hotels Amsterdam City West?
• MEININGER Hotels. Redefining hybrid hospitality.
• We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You oversee the smooth operations of the reception team and provide great customer service to our guests
• You ensure that all customer service standards are met and that all guests have a positive experience
• You are responsible for maintaining MEININGER quality standards in your area
• You lead by example a team of night shift receptionists tgether with your Assistant Hotel Manager
• You enjoy a diverse working environment and are flexible to work weekdays, weekends and night shifts
• You have a perspective for the future and set goals for performance and deadlines in ways that comply with the company's vision, mission and values
• You have great time management skills and submit your performance according to your working schedule
• You are monitoring the productivity of your team and provide constructive feedback and coaching as per company policy
• You are analytical and have a problem-solving mindset
• You are a team player, together with your fellow supervisor colleagues, you ensure the daily smooth operations of the front office team through motivation, guidance and support

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English and any other language is an advantage

WHAT MEININGER OFFERS

• Fair compensation package
• Extra vacation days for every year with MEININGER, company jubilees
• Employee events and team activities: M-days, winter parties, team-building events
• Quarterly evaluation rounds to make sure you’re still happy
• Staff nights and discounts for your family and friends in all MEININGER hotels
• Travel expenses (Covered from 0 to 50 km)
• Access to discount platform “BenefitsAtWork ”
• The occasional opportunity to travel to support new openings or exchange programs
• Growth and development opportunities as part of an internationally expanding organization
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees

APPLICATION

• We are enthusiastic hosts as diverse as our guests. Feels like you?
• Please send us your CV. We welcome candidates from different backgrounds , cultures, life preferences and experiences to apply.
• We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
• STEP IN & EXPLORE us here: MEININGER AMSTERDAM City West
• Contact person: Claire Slinger (Hotel Manager)

Remote Type

On Site