Assistant Officer (User Services) - Library

Job Posting Details

The appointees will provide general support to the Library’s Access Services Unit.

Job Duties

• Perform counter duties at service desks.
• Handling inter-library loan & reserve requests.
• Provide support to facilities, equipment, and study areas during floor duty.
• Monitor facilities & equipment, report & follow up defects and collect usage data.
• Conduct routine physical collection maintenance.
• Provide clerical and logistics support for library activities, projects, and events.

Requirements

• Minimum of 5 passes in the HKCEE, including English (Grade C minimum if Syllabus A or level 2 if results were obtained from 2007 onwards) and Chinese; or 5 subjects with English Language and Chinese Language achieving level 2 or above (or equivalent) in the HKDSE.
• Proficiency in MS Office applications and Chinese processing.
• Good command of both written and spoken English and Chinese.
• Service-oriented mindset and strong team player.
• Excellent typing, data entry, and analytical skills.
• Experience working in an academic library environment is a plus.
• Willingness to undertake shift duties.

(Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Please apply on or before: 28 July 2026 .

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HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.