Guest Associate (Entry-Level) for UK-based Serviced Accommodation Short Term Stays

Job OpeningsGuest Associate (Entry-Level) for UK-based Serviced Accommodation Short Term Stays

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• ✨ Job Title: Guest Associate (Entry-Level)
• 📍 Location: BGC, Taguig (Onsite)
• 💼 Employment Type: Full-Time

Overview

We are looking for a motivated Guest Associate to join our team. This is an entry-level role suitable for candidates who enjoy helping customers and want to grow in a fast-paced work environment. Full training will be provided, so no advanced technical skills are required—only a positive attitude and strong communication skills.

Key Responsibilities

• Provide excellent customer service through phone, email, or chat
• Assist guests with questions, concerns, and requests in a timely and professional manner
• Keep accurate records of all guest interactions and updates
• Maintain high service standards and ensure a smooth guest experience
• Work with the team to improve processes and service quality
• Follow company policies and procedures

Qualifications

• At least 1 year of BPO/customer service experience (preferred)
• Strong English communication skills, both spoken and written
• Friendly, professional, and customer-focused
• Willing to work onsite in BGC
• Fast learner and able to adapt to new tools and processes
• Willing to complete internal training provided by our Training Lead
• Why Join Us?
• Complete training and onboarding provided
• Supportive and collaborative team environment
• Opportunities for career growth
• Work in a convenient and accessible BGC location