Office Coordinator / Sales Assistant

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Salt Lake City, UT office. Our position is for 29 hours per week at $18 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on Sales Professional's rack
• Processing returns, remakes and alterations
• Preparing clothing for delivery by Sales Professional
• Picking up and delivering client items as needed

Alterations

• Entering alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside contractor tailors
• Preparing alteration report for corporate office

Telephones/E-Mail/Mail

• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to the relevant person(s)
• Making bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required