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Patient Experience Officer

a team focused on service excellence and patient-centered care · Makati City, NCR, Philippines

Quick applyFull-time2 months ago

About The Role

📢 **Now Hiring: Patient Experience Officer**
📍 Makati City
💰 Salary Range: ₱30,000 – ₱40,000
🏥 Industry: Aesthetic Clinic
We are looking for a **Patient Experience Officer** who is passionate about delivering exceptional client care and creating a warm, seamless clinic experience. If you have strong customer service skills and experience in healthcare, clinic operations, or hospitality, we’d love to hear from you!
**Qualifications:**
✔ Bachelor’s/College degree required
✔ At least 2–3 years of experience in a clinic, healthcare setting, hospitality, or customer relations role
✔ Excellent communication and interpersonal skills
✔ Strong attention to detail and organizational abilities
✔ Able to manage multiple tasks efficiently in a fast-paced environment
✔ Tech-savvy and comfortable using scheduling systems and communication platforms
✔ With a genuine passion for delivering outstanding patient care and service
**Key Responsibilities:**
🔹 Provide a warm and welcoming experience for patients from arrival to departure
🔹 Manage appointment scheduling and patient coordination efficiently
🔹 Support daily clinic operations to ensure smooth patient flow
🔹 Coordinate closely with medical, frontline, and operations teams
🔹 Maintain high service standards aligned with the clinic’s brand excellence
🔹 Address patient concerns professionally and help enhance overall satisfaction
**Why Join Us?**
✨ Competitive salary package
✨ Opportunity to work in a fast-growing aesthetic industry
✨ Supportive and professional clinic environment
✨ Be part of a team focused on service excellence and patient-centered care
📩 📩 Interested applicants may send their updated resume to me via email ✉ Sign in to view email (please include subject line: Patient Experience Officer Application).
Apply now and be part of a team dedicated to delivering exceptional patient experiences!

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