The Shift Manager bridges management and crew — setting the tone

URGENT HIRING (Start April 2026)

Shift Manager [Full Time | 5 days/week | 18,000-25,000 salary range w/ HMO]

UP Town Center, Quezon City

New Restaurant Opening (Fast-Casual)

Please Send CV/Resume to [email hidden — sign in]

Qualifications

• 1–3 years experience in a restaurant supervisory role
• Strong leadership presence on the floor
• Good communication and conflict management skills
• Basic understanding of inventory and cash handling
• Willing to work flexible shifts, including weekends and holidays

Position Summary

• We are looking for Shift Managers who will be responsible for leading restaurant operations during assigned shifts.
• This role ensures smooth service, food quality, cleanliness, and team coordination while maintaining a respectful and high-performance work environment.
• The Shift Manager bridges management and crew — setting the tone for discipline, teamwork, and guest experience on the floor.

Key Responsibilities

Shift Operations

• Lead front-of-house and back-of-house during assigned shifts
• Ensure service speed, order accuracy, and food quality standards
• Monitor cleanliness and compliance with health & safety regulations
• Handle cash management and end-of-shift reconciliation
• Resolve minor equipment and operational issues

Team Supervision

• Assign station roles and manage manpower during peak hours
• Coach team members in real time
• Address performance issues respectfully and professionally
• Ensure no verbal abuse or toxic behavior occurs on shift
• Maintain team morale during high-pressure periods

Customer Experience

• Handle customer complaints and service recovery
• Ensure hospitality standards are consistently followed
• Step in during rush hours to support operations

Cost Control Support

• Monitor product usage and minimize waste
• Flag inventory concerns to the General Manager
• Support labor cost control through proper scheduling feedback