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Assistant Store Manager - JAK's Burnaby

jaks · Burnaby, BC, Canada

Retail SalesEntry LevelQuick applyfull-time18 days ago

About The Role

We’re so grateful you’re here!

We are seeking an Assistant Store Manager to live our purpose of: Sharing our Passion for People and

Spirits at our Burnaby - Kingsway/Metrotown location!

A little bit about us...

With 10 liquor store locations, we are a family-owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN! JAK's will support you to be the most successful you can be; both personally and professionally.

Perks and Benefits

  • Competitive wages, plus tips
  • Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador &

Leadership courses)

  • Monthly tasting allowance
  • A generous staff discount
  • Onboarding and training program
  • Product Knowledge seminars with tasting kits
  • Medical & Dental Benefits

The Ideal Candidate

  • Will be a proven leader with a passion for the craft beer, wine and spirits industry
  • Has experience in coaching, training, managing and scheduling
  • Possesses a positive attitude and has the ability to energize a team
  • Is an effective communicator with the ability to share knowledge with our team and our guests
  • Is the ultimate team player
  • Has the ability to create a ‘wow’ experience for our guests and coaches others to do the same
  • Embodies the JAK’s values of Caring, Learning, Integrity, Hospitality.
  • Wine Knowledge of WSET 2 or WSET 3 is considered an asset*

Key Responsibilities

  • Ensure JAK's brand promises are consistently delivered: Unique product selection, outstanding service, unmatched in-store experience.
  • Facilitate a fun work environment by bringing positive energy to work, energizing the team and inspiring others to do the same.
  • Assist in leading and managing a team of customer service/sales specialists
  • Develop successful people by providing training, mentoring and coaching to the team.
  • Ensure all JAK'S standards are met and exceeded to deliver an outstanding retail experience.
  • Participate in the hiring process by collaborating with the store manager and/or the Director of People & Culture on new hires
  • Communicate and achieve the budgeted key performance indicators within the team for your store
  • Create and implement customer-focused business strategies
  • Participate in the performance management process, memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!
  • It is our goal to build teams with unique and diverse perspectives to promote inclusivity within
  • our teams, guests and communities. If you want to work in a dynamic, fun environment, create
  • memorable experiences, and grow both personally and professionally, then Cheers! We just
  • popped a bottle with your name on it!
  • We can't wait to welcome you to JAK's!

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