TW - Senior Talent Acquisition Specialist

inline is a fast-growing restaurant SaaS startup. We power the operational backbone of thousands of restaurants — from reservations, table, and queue management to digital ordering. Our customers range from Michelin-starred restaurants to leading local and regional dining groups. We are a market leader in Taiwan and are actively expanding our global footprint across APAC.

At inline, a recruiter isn't a requisition processor; we are a strategic partner to every team we work with. In this role, you will carry an active recruiting portfolio while leading and coaching a dynamic recruitment team. You will own the end-to-end hiring experience across multiple functions, working closely with hiring managers who are genuinely invested in getting it right.

You'll be joining our team at a meaningful moment: we are scaling quickly across Singapore, Hong Kong, Australia, Japan, and Taiwan, and the talent decisions you make now will shape the teams that drive that growth. If you're looking for a role with real impact, this is it.

[Key Responsibilities]

1. Hiring Manager Partnership

▮ Role intake : Partner with hiring managers at the start of each search to clarify role requirements, define the ideal candidate profile, and align on evaluation criteria and hiring timelines before sourcing begins.

▮ Ongoing communication : Maintain regular, structured updates with hiring managers throughout the recruitment process to keep searches on track and expectations well-calibrated.

▮ Process improvement : Identify and optimize recruitment workflows to enhance efficiency and scalability as the company grows.

1. Candidate Evaluation

▮ Resume review & phone screening : Screen inbound applications and lead initial screening calls to evaluate core competencies, cultural alignment, and role motivation. Advance qualified candidates with clear summaries and recommendations for the hiring manager.

▮ Strategic headhunting : Proactively source and engage passive candidates through targeted outreach and networking. Partner with and manage external headhunters, maintaining clear expectations around our hiring standards and needs.

▮ Candidate advisory : Provide hiring managers with transparent assessments of candidate strengths and gaps, market realities, and actionable recommendations when the pipeline requires course correction.

1. Candidate Experience & Communication

▮ Primary candidate contact : Serve as the main point of contact for candidates throughout the interview process, providing timely updates, clear communication, and a consistently professional and engaging experience.

▮ Interview scheduling : Own end-to-end scheduling of all interviews, coordinating across candidates, interviewers, and hiring managers with accuracy and responsiveness.

▮ ATS integrity : Maintain accuracy and completeness of all candidate data, interview schedules, and feedback records within the ATS (Applicant Tracking System) to drive efficient recruitment workflows and reporting.

1. Recruiter Coaching

▮ Hands-on coaching: Support recruiter growth through regular check-ins and coaching conversations, and help the team sharpen their sourcing instincts, candidate assessment skills, and hiring manager communication.

▮ Standards and quality: Define and maintain recruiting standards across the team so the hiring experience is consistent and high-quality regardless of who owns the role.

What This Role Is Not

▮ While this position sits within the People Operations team, its primary mandate is talent acquisition, rather than employment administration.

[ Experience/Knowledge/Skills Needed ]

▮ Experience : Strong hands-on experience handling end-to-end recruitment process and liaising with external recruitment agencies. Proven experience in coaching and mentoring. The final level and title will reflect your depth of experience.

▮ Language : Excellent communication skills in both Mandarin and English are essential for this role.

▮ Organizational aptitude : Proven ability to manage multiple open roles and high-volume tasks simultaneously with meticulous attention to detail.

▮ Effective communication : Proven ability to communicate clearly, professionally, and effectively with candidates and hiring managers, and other stakeholders across all stages of the recruitment process.

▮ Practical tools : Proficient with Google Workplace and ATS.

[Additional Information]

• ▮ This position is based in Taipei, Taiwan.
• ▮ To ensure all team members can be involved in the review process, please share your English resume with us.

[Interview Process]

1. Online Interview : An introductory conversation to explore your background and fit for the team.
2. Online Assessment : A practical task to demonstrate your core skills and communication skills.
3. Final Interview : An on-site meeting at our Taipei office to discuss the role in detail. This session will be conducted in English.