Field Application Engineer - Mexico

About Us

Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.

About You

We’re seeking a result-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Field Application Engineer. You will lead field-based delivery of advanced adhesive and equipment solutions at customer sites by managing end-to-end technical projects, uncovering and resolving root causes, and translating complex data into actionable guidance that drives product performance, builds sales confidence, and delivers customer success

Key Responsibilities

Optimize application recommendations and root cause conclusions by deploying expert diagnostics and process refinements during in‑field service visits, digital consultations, or presentations

Manage field-based and laboratory technical projects end-to-end by defining objectives, designing detailed test matrices, supervising data gathering and analysis, and delivering clear technical reports. developing test matrices, hands-on testing & collecting and analyzing data, and reporting results in clear, easy-to-follow formats

Validate customer project requests by thoroughly evaluating technical feasibility, cost impact, resource needs, and recommending optimized alternatives

Translate technical information into actionable advice

by interpreting specifications, engineered drawings, and test data, then communicating recommendations via clear and concise formats for field and office audiences

Drive sales through engineered solutions by collaborating with Territory Sales Managers and partners to adapt or design adhesive and equipment systems that resolve customer-specific challenges

Deliver impactful in-field and in-facility technical training by preparing hands-on training sessions for sales teams, channel partners, internal stakeholders, and customer technical staff

Maintain deep technical expertise by staying current on AE laboratory and field equipment, test methodologies, evolving customer processes, and competitor products and technologies. Become subject matter expert (SME) in technologies, applications and segments relevant to area of support

Champion customer requirements internally by advocating for client needs, ensuring prompt escalation of complex field issues, and representing field findings to internal teams to guide product or process improvements

Requirements

You should have

• 3+ years of experience in specialty materials or specialty chemicals.
• 3+ years of experience in field-based customer support
• BS in Mechanical or Chemical Engineering or similar
• Capable of being able to learn, set up, install, test and troubleshoot Dymax and industry dispensing, applying, curing and testing/calibrating equipment
• Proficiency with Microsoft Office and Windows-based software essential
• Ability to learn and repair Dymax equipment
• Travel is extensive: up to 80% within geographical area of Mexico and some support to other LATAM countries as needed
• Precise, detail-oriented, but with thirst for understanding and trying new things
• Strong communicator; precise, analytical, service-minded.
• Fluent in reading, writing and speaking Spanish and English

Benefits

Dymax takes the compensation of its employees very seriously and considers several factors when determining the total compensation package including but not limited to location, market range, skills, knowledge, experience, and abilities. The base salary range represents the low and high end of the Dymax salary range for this position. Actual salaries will vary and may be above or below the range. The range listed is just one component of Dymax’s total compensation packages for employees.

Applicants must be authorized to work for any employer in Mexico.

Dymax provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, domestic violence status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Established in 1980 as Dymax, the past forty years have been dedicated to innovation, growth, and diversification. Presently, Bachmann Chemical & Engineering stands as the backbone of its dynamic family of brands: Dymax, Bomar, Electronic Coating Technologies, and ALEO, collectively serving niche markets.

As a privately held company operating under the stewardship of the second generation, our roots run deep. With a global team that surpasses 500 talented team members, we have established our presence in key locations across the globe, including the United States, Canada, Germany, Ireland, China, Hong Kong, Korea, and Singapore.

Our journey began when visionaries Andy and Clai Bachmann pioneered the development of light-curable adhesives, starting in their home in northwestern Connecticut. Over the years, Dymax has secured over 30 patents for revolutionary rapid light-curable materials and a complementary portfolio of precision dispensing and curing equipment. In 1990, Bomar was acquired to support global formulators with innovative oligomer product development. In 2018, the acquisition of Electronic Coating Technologies (ECT) added in-house application services to help customers protect electronics with comprehensive manufacturing, supply, and design solutions. Building on this legacy of innovation, ALEO was introduced in 2023, offering groundbreaking, integrated LED engineering equipment solutions.