Customer Service Representative

As a Customer Service Representative, you will be required to

• -Accurately enter orders for all customers.
• -Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails.
• -Complete customer care follow through to resolve outstanding issues
• -Resolution of complaints to customer satisfaction.
• -Collaborates with other departments to efficiently resolve outstanding matters.
• -Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails.

We'd love to hear from you, if

• -You've an excellent communicator.
• -You've detail oriented and takes ownership
• -You've more than 3 years of experience in Customer Service and order processing.
• -You've experience with consumer products companies and retail customers.
• -You've good knowledge in photography or digital imaging.
• I love talking to passionate people. Please do not hesitate to reach out to me at shruthi.n at roljobs dot com