System Support Engineer

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.

Key Area of Responsibilities

• Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Create regular backup of all relevant company’s data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
• Support and participate in company continuous improvement program.

Requirements

• Degree in IT, Computer Science, Computing, Engineering or relevant field.
• Clear communication skills.
• Problem solving skills.
• Knowledge about different platform (e.g. windows, MacOS).

Benefits

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VDL ETG Singapore is a supplier of system integrations of mechatronic (sub)systems and modules for 'Original Equipment Manufacturing' (OEM) companies. These companies are leaders in manufacturing technically sophisticated equipment. One of the key markets in which VDL ETG Singapore operates is the semiconductor industry, where it specialises in Wafer Fab Equipment.

Our value proposition as a system supplier consists of providing total lifecycle management: from (co-)design to cost analysis, repair & refurbishment, R&D support, prototyping, first runs, volume manufacturing. We can do this because we have in-house facilities for machining, high-speed milling, precision grinding, mechanical and electrical (cleanroom) assembly, testing, product certification and on-site installation.

We are a diverse, multicultural team working towards the same goal: meeting the demands of our customers and partners. Our location in Singapore makes us a strategic partner for many of our customers and allows us to offer our clients competitive services and values. The company has been evolving with its employees for more than 50 years. This enables us to meet the ever-changing world we live in. The team works together to stay relevant and ahead of change. The company also makes a difference to all stakeholders, including the local community, by giving back to society. We combine Dutch and modern Asian cultures, making the most of both worlds. Our strength lies in our diversity of people, customers and cultures.