Customer Service & Sales Apprentice (Depot Operations)

Job Summary

Join CMT's depot team supporting the Sizewell C project, one of the UK's largest infrastructure developments. Gain hands-on experience in customer service, sales, quotations, order processing and depot operations while working alongside experienced colleagues and building a long-term career within CMT.

Key Responsibilities

• Process customer orders accurately and efficiently
• Prepare customer quotations
• Support sales activity and customer enquiries
• Serve customers collecting orders from the depot
• Answer incoming telephone calls
• Resolve customer queries and issues
• Support depot administration and record keeping
• Build relationships with customers and site personnel
• Learn about products, stock management and depot operations
• Deliver excellent customer service at all times

Required Skills

• Strong communication skills
• Customer-focused approach
• Good IT skills
• Attention to detail
• Organisation and time management
• Teamwork
• Positive attitude and willingness to learn

Qualifications

• GCSE Grade 4/C or above in English and Maths preferred
• Eligible to undertake a Level 3 Business Administrator Apprenticeship

Benefits / Career Development

• Level 3 Business Administrator Apprenticeship
• Structured training and mentoring
• Opportunity to support the Sizewell C project
• Long-term career prospects within CMT
• Progression opportunities including Assistant Depot Manager

Working Hours

• Monday-Friday, 7:45am-5:15pm
• 42.5 hours per week (excluding breaks)