Sales Manager

About the Role

• The Sales Manager at Furnished Finder drives listing subscription and value-added
• services (VAS) revenue through our ~35-person sales team and high-volume LDR
• (Lead Distribution Rep) function.
• Reporting to the Senior Director of Sales, you will manage 5 direct reports: 4
• Team Leads (overseeing ~35 sales reps) and 1 LDR Supervisor (managing the LDR
• dialing and qualification team). You own strategy, performance, and outcomes
• across the full sales funnel from initial contact through close while your team
• handles day-to-day execution.
• You're both coach and strategist: obsessed with conversion rates, pipeline health,
• and building a culture of accountability and continuous improvement.
• This is a remote role based in Colombia.

Success in the first 3–6 months looks like

• Establish a clear understanding of funnel performance and identify the highest-leverage conversion gaps
• Build strong coaching relationships with all 5 direct reports and assess team capabilities
• Optimize LDR-to-sales handoff process to reduce speed-to-lead
• Implement at least one structured A/B testing initiative across outreach sequences or messaging
• Report consistently on pipeline health, performance trends, and strategic recommendations to senior leadership

Key Responsibilities

Sales Leadership & Revenue Accountability

• Own revenue targets for listing subscriptions and VAS products across the new listings organization
•  Drive conversion improvements across the full funnel: contact qualified→lead opportunity close→
•  Manage 5 leaders: 4 Team Leads (~35 sales reps) + 1 LDR Supervisor (LDR
• team)
•  Optimize the hand-off between LDR and sales teams for maximum speed to-lead and conversion
•  Monitor performance against quota; coach Team Leads to close gaps and develop their reps
• Analyze pipeline health, sales velocity, and win/loss trends to identify opportunities
•  Report weekly/monthly on performance, testing results, and strategic recommendations

Sales Strategy & Outreach Execution

•  Own outreach sequencing strategy from LDR initial contact through sales close
•  Define lead qualification criteria, routing logic, and distribution rules
•  Design LDR scripts and qualification frameworks to maximize contact and qualification rates
•  Partner with Marketing on sales scripts, messaging, objection handling, and A/B testing
•  Implement tests on cadence, timing, messaging, and channel mix across both teams
•  Define sales best practices; ensure Team Leads cascade to their reps
•  Continuously communicate what's working, being tested, and not working to leadership and cross-functional partners
•  Provide Marketing feedback on lead quality and conversion by source/campaign

Coaching & Development

•  Conduct regular 1:1s and performance reviews with 5 direct reports
•  Develop Team Leads' coaching skills and leadership capabilities
•  Partner with LDR Supervisor on scripting, process improvements, and capability building
•  Build a culture of accountability through clear expectations and metrics transparency
•  Implement training plans, role-plays, and certifications to upskill teams
•  Lead onboarding strategy for new leaders and support their team onboarding
•  Create career paths and development opportunities

Process & Cross-Functional Partnership

•  Partner with Ops Excellence on HubSpot optimization, workflow automation, and lead routing
•  Identify bottlenecks and improvement opportunities; collaborate on solutions
•  Define requirements for dashboards, tracking, and analytics
•  Work with Marketing on campaign performance, lead quality, and volume planning
•  Collaborate with Product on customer feedback, objections, and roadmap input
•  Coordinate with Customer Success on post-sale handoffs

Requirements

• 3+ years of sales experience in B2C, marketplace, subscription, or SaaS sales
• 1+ years managing sales managers, team leads, or sales teams of 25+ reps
• Proven track record scaling sales organizations and improving conversion rates
• Experience designing outreach sequences and optimizing full-funnel sales motions
• Experience with LDR, SDR, or BDR functions and optimizing handoffs between teams
• HubSpot CRM proficiency including workflows, sequences, reporting, and lead routing
• Strong analytical mindset; able to interpret sales data and drive decisions from metrics
• Strong coaching skills with experience developing frontline managers
• Comfortable managing remote and distributed teams
• Bilingual English/Spanish at C1 level or higher

About Furnished Finder

• Furnished Finder is the trusted leader in mid-term rentals. We started in 2014
• with a focus on traveling nurses and medical professionals. The site grew
• exponentially during COVID-19, going from <50,000 homes in 2020 to over
• 250,000 today, making it one of the fastest-growing consumer peer-to-peer
• marketplaces. We are now the go-to source for millions of travelers all over the
• country seeking monthly furnished rentals - serving traveling professionals of all
• kinds and increasingly displaced homeowners in need of interim housing. Unlike
• other rental platforms, we do not interfere with an owner's bookings. No
• commissions, no booking fees. Our owners charge what they want, when they
• want, and decide who stays at their property every time.
• When you join Furnished Finder, you join a leadership team with over 70+ years
• of real estate and travel industry experience. As we look ahead to Furnished
• Finder's next chapter of growth, we seek talented self-starters hungry to grow
• and learn with this industry-leading team. With roles open in Austin, TX (HQ) and
• remote, we are growing fast and would love to consider you for our team!