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Valet Attendant - Evening/Night Shift - Part Time

Northfield Park Racino · Northfield, OH, United States

Front Office / Guest ServicesEntry LevelQuick applypart-time23 days ago

About The Role

As a Valet Attendant , you will provide courteous, efficient valet parking services while creating a positive first and last impression for guests through attentive customer service.

Principal Duties & Responsibilities

  • Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
  • Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
  • Accommodate guests requiring special assistance and aid
  • Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
  • Assist in regulating the movement and flow of vehicles to avoid traffic congestion
  • Answer guest questions about restaurants, events and activities
  • Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
  • Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

Requirements

  • Performs other job-related duties as requested
  • Proof of eligibility to work in the United States

Education

  • High School Diploma, GED or equivalent Preferred

Work Experience

  • 2+ Years of Prior Relevant Experience working in a service-related positions Preferred

Additional Requirements

  • Work varied shifts, to include weekends and holidays Required
  • Experience working in a similar resort setting Preferred

Knowledge, Skills and Abilities

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

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