Senior Key Account Manager, European Accounts

About us At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Europe sits at the heart of our global ambitions. To unlock what’s possible, we’re raising the bar in how we collaborate, operate, and connect with customers in every market. This role is key to making that ambition real. About the role We’re searching for a Senior Key Account Manager to steer Dyson’s relationship with one of our largest, most strategic retail partners across Europe. This role isn’t about following the status quo—it’s about setting a new standard for multi-market retail partnerships, fuelling ambitious growth across multiple countries and categories. Your remit covers: Leading the partnership with a major European retailer—collaborating with local and central teams to build joint business plans, nurture senior relationships, and deliver ambitious sales and margin targets for all Dyson categories. Translating global and regional strategy into market-specific plans that move the needle, keeping Dyson top-of-mind for our retail partner and their shoppers. Driving seamless launches of new technologies and campaigns—delivering best-in-class execution, both in-store and online, and ensuring Dyson’s premium brand shines. Providing coaching, leadership and direction to direct and dotted-line team members, ensuring clear objectives, development, and high performance. Using data and insight to drive accountability—forecasting, promotional planning, and budget control are second nature. Championing business reviews, proposals, and new growth opportunities with senior stakeholder audiences—inside Dyson and with the retailer. Working shoulder-to-shoulder with retail activation, media, and category teams, making every touchpoint count along the shopper journey. Hunting out new opportunities for strategic expansion across markets and channels—future-proofing the partnership for what comes next. About you A commercial game-changer with a proven record in international key account management—ready to own one of Dyson’s biggest and boldest retail partnerships. At least six years’ senior experience managing large key accounts in consumer tech, SDA, or premium brands, ideally across more than one European market. Adept at setting direction, building high-trust relationships, and influencing at the most senior level—internally, and with retail partners. Strong analytical mindset—comfortable with data, forecasting, business reviews, and building robust growth plans. Track record of launching market-first initiatives, leading joint business planning, and delivering against demanding sales and margin targets. Natural leader and coach—clear communicator, motivator, and collaborator working across direct and dotted-line environments. Resourceful, proactive, and energised by working in fast-paced, complex environments. Fluent in English (other European languages an advantage), with outstanding verbal and written communication skills. Advanced user of Microsoft Office, especially Excel and PowerPoint. Above all, you’re driven to push further—taking a market-leading partnership and multiplying its impact, at speed and scale, for Dyson and our key retail partner. Above all, you’ll be ambitious for Dyson, for our partners, and for yourself—ready to lift our retail presence to new heights. Reward At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most. Working policy Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a regular hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together. #LI-JM1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.