Sr. Logistics Analyst (Parcel)

About us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the role The Sr. Logistics Analyst plays a critical role in optimizing end-to-end operations, ensuring best-in-class delivery performance, cost efficiency, and exceptional customer experience. This role supports strategic decision-making through data analytics, continuous improvement initiatives, and cross-functional collaboration across warehouse facilities, transportation partners, customer service, and commercial teams. MAIN ACCOUNTABILITIES AND DUTIES Serve as the main point of contact for 3rd Party Logistics (3PL) partners, Sales, Order Processing, and Supply Chain partners. Monitor fulfillment KPIs including order turn time, warehouse SLA adherence and order accuracy. Analyze trends to proactively identify bottlenecks, root causes and improvement opportunities. Assist in the implementation and training of new platforms/technology. Partner with procurement on the rollout and implementation of Carrier and Warehouse RFPs Conduct carrier performance reviews and drive continuous improvement with Parcel, LTL and Truckload partners. Monitor and support adherence to retailer routing guides and compliance expectations across fulfillment partners. Align operational processes to the needs of international markets, including documentation, packaging, and labeling requirements. Support capacity planning and peak season readiness through collaboration with Sales and Demand Planning, and developing volume forecasts Lead warehouse projects in relation to kitting, reboxing and quality inspections. Collaborate with Inventory Control and warehouses to monitor and action unsellable inventory. Deliver ad hoc reporting to Leadership that support monthly attainment and revenue goals. About you Bachelor’s degree required 4+ years’ experience in Supply Chain, Logistics, or related field Demonstrates understanding of Supply Chain and Logistics Advanced knowledge/proficiency in Microsoft Excel required SAP experience preferred Knowledge of advanced reporting systems such as Tableau preferred Strong analytical and problem-solving skills Independent and critical thinking Excellent communication, influencing and cross-functional collaboration skills Knowledge of international shipping requirements, HTS/HS codes, and customs documentation (SLIs, CIs) Experience supporting operations in Mexico, Brazil, Chile, Colombia, or similar markets preferred Adaptable/flexible; able to multitask Strong attention to detail and accuracy – tireless in getting the right result Able to work both independently and within a team setting Benefits At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. Financial benefits: · 401K with up to a 4% match · Company paid Life Insurance and AD&D · Flexible Savings Account (FSA) and Health Savings Account (HSA) Lifestyle benefits: · Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time · Pre-tax Commuter Benefits (applicable areas only) · Generous Child Care Leave Program · Wellness Program · Employee Assistance Program · Generous Dyson Product Discounts Health benefits: · Multi-Level Healthcare Coverage Options · Vision & Dental Coverage · Company paid Short-Term and Long-Term Disability Salary: $76,000 - $95,000 plus bonus opportunity #LI-Onsite Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.