Receptionist

We are seeking a professional, highly organised Receptionist to join our central London office in a permanent position. As the first point of contact for clients, visitors and colleagues, this role plays a key part in creating a welcoming, efficient and well‑run office environment.

You will be responsible for the day‑to‑day management of reception and will provide a broad range of administrative and office support, working closely with the Office Manager and wider business teams.

What We Offer

• A collaborative, professional and inclusive working environment
• The opportunity to join a leading European investment firm, headquartered in London
• Exposure to a fast‑paced, high‑quality business
• Competitive salary and benefits package

Key Responsibilities

• Reception & Front‑of‑House
• Serve as the first point of contact for clients, visitors and senior stakeholders, maintaining a professional front‑of‑house experience in line with the firm's standards
• Operate the switchboard, handling all calls and enquiries courteously
• Manage visitor bookings, building access and security procedures
• Prepare and coordinate meeting rooms, including AV set-up, catering and calendar management

Office & Administrative Support

• Manage post, couriers and deliveries
• Order and monitor office supplies, stationery and kitchen provisions
• Maintain tidy, well-stocked communal areas
• Support new starter onboarding and assist with printing, binding, filing and scanning

Team & Business Support

• Provide diary management, travel booking and accommodation support
• Assist with expense processing and corporate card administration
• Liaise with suppliers and internal stakeholders as required
• Contribute to ad‑hoc projects and provide cover for colleagues when needed

Requirements

Proven experience in a receptionist or office support role, ideally within a professional services environment

Excellent communication and interpersonal skills, both in person and over the phone

Strong organisational skills with the ability to multitask and prioritise effectively

Confident user of Microsoft Office and general office systems

Proactive, reliable and able to work well as part of a team

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Hayfin was founded in 2009 with the ambition of creating one of Europe’s leading investment platforms. We focus on delivering best-in-class risk-adjusted returns for our investors across our strategies: Direct Lending, Special Opportunities and High-Yield Credit.We consider ourselves value investors, generating differentiated return through hard work, insightful analysis and disciplined investing.Hayfin seeks to recruit and retain exceptionally talented professionals. We believe in being local in each of our markets, and that our diverse mix of nationalities, cultures and languages makes us more connected to these markets.

Most of our team are industry generalists, with our edge lying in our origination networks and proven expertise in managing complex restructurings, workouts and liquidations. That said, we employ dedicated, specialist teams in the areas of healthcare (life sciences), shipping (maritime) and real estate, where we believe our focused expertise provides an advantage.

We operate across all major European geographies with headquarters in London, and ten offices globally including in Frankfurt, Madrid, Milan, Paris, Singapore and New York.