Lead: BI & Analytics

Purpose

• As a Senior BI & Data Visualization Specialist you will oversee the advancement of our approach to Data
• insights and visualization within a cross-functional, scrum-based team. We are transforming and advancing
• the way we do DATA at Clickatell and this role is key on propagating best practices around turning data
• into insights. This role will champion the adoption of cutting edge DATA trends in benefits of our business
• transformation. As such, expect a combination of executive and technology responsibilities from data
• mapping to AI adoption while strengthening of our analytical presence in the Chat Commerce market.

We Do The Right Things

Responsibilities of the Role

o Develop and maintain strategy and a practical roadmap for an enterprise-wide BI reporting and analytics platform (Internal and External Data Products)

o Provide BI & Analytics technical oversight across cross-functional teams, fostering a culture of support and collaboration within the Data team and the broader product-development organisation.

o Oversee and validate the creation of Data Visualization prototypes to support the elicitation of Business needs and to turn data into actionable business insights.

o Introduce and advance AI-powered business intelligence from prototyping to production: forecasting models, automated classification, and prescriptive recommendations

o Hands-on participation in BI & Analytics deliverables, coding, peer reviews, delivery of execution plans, etc.

o Ongoing collaboration with discipline leads: Data Architecture, DBA, Data Engineering, and Product, on defining execution plan for Clickatell’s Data Products.

o Work closely with data engineers and analysts in the development of scalable and robust pipelines by means of completing and maintaining source to target mappings templates and associated metadata

o Oversee the advancement of Analytical models by working in collaboration with Data Modelers and Data Analysts in translating or anticipating business needs into actionable data solutions

o Work in a scrum-based team that is passionate about enabling a data culture throughout the organization

o Maintain Jira content relevant and ensure the reports of the team progress is a reflexion of the team velocity and capacity

o Breaks down strategic problems, and analyses data and information to provide subject matter insights and recommendations.

o Support Data Analysts in documenting and maintaining operational procedures and processes relating to analytical and reporting processes.

o Assist in the ongoing changes resulting from the roll out of Clickatell’s Data Strategy i.e. Change Management, Communication, Progress Updates, etc.

We Are On A Learning Journey

Requirements of the Role

• o B-Tech or bachelor's degree in engineering, computer science, or informatics or equivalent
• o Work Experience
• o 7+ years of experience as a Business Intelligence or Insights Analyst
• o 5+ years of experience in developing Power BI reports, including DAX calculations
• o 5+ years of experience in writing SQL queries in one of PostgreSQL, Amazon Redshift, or MySQL
• o 3+ years of experience working in cloud environments
• o Expert Knowledge and experience in data preparation, data analysis, and statistical tool sets
• o An analytical mindset with superb communication and problem-solving skills.
• o Ability to identify complex problems, and to discuss resolutions clearly and in nontechnical terms.
• o Lead and train the BI Visualization Specialists.
• o Strong Leadership silks with the ability to delegate to a diverse team.
• o Knowledge and experience in Business Intelligence, data warehousing (dimensional modelling).
• o Experience with data transformation tools such as Airflow will be advantageous.

Knowledge and Abilities

• o Demonstrate a passion for problem solving and data presentation technologies
• o Well versed in Agile framework, specially Scrum and Lean Development
• o Knowledge in Power BI, data ETL, data model and automation
• o Excellent mathematical, analytical, and problem-solving skills and ability to interpret complex data.
• o Self-driven, results oriented.
• o Strong communication, interpersonal and presentation skills, and ability to deal with all levels of management.
• o Passion for Mentorship and Leadership