About The Role

installing, supporting and maintaining server hardware and software infrastructure;
managing email, anti-spam and virus protection;
setting up user accounts, permissions and passwords;
monitoring network usage;
ensuring the most cost-effective and efficient use of servers;
suggesting and providing IT solutions to business and management problems;
ensuring that all IT equipment complies with industry standards;
analysing and resolving faults, ranging from a major system crash to a forgotten password;
undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;
providing training and technical support for users with varying levels of IT knowledge and competence;
supervising other staff, such as help-desk technicians;
working closely with other departments/organisations and collaborating with other IT staff;
planning and implementing future IT developments and undertaking project work;
Monitoring the use of the web by employees.

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IT Engineer