Business Analyst

.

Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture.

Position Summary

The Business Analyst will support the government in managing a shared service environment by working with engineers to document, analyze, and prioritize business and application functional requirements and customer issues. The Business Analyst will be responsible for managing service communications and tracking issue resolution through completion using Agile practices and tools. The Business Analyst will also work with the government and team members identify, recommend, and implement opportunities for service delivery improvement and new technology implementation. The Business Analyst will support the overall contract team in issue prioritization, management reporting, and cross team coordination.

Required Qualifications

• Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance
• 1-3 years of related business analyst or project management support
• You demonstrate outstanding leadership skills and both written and verbal communication skills.
• You demonstrate the ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis.
• You are a self-starter who can provide client solutions with minimal instructions and can run independently on projects
• You thrive in a dynamic work environment, exhibiting ability to be flexible and a strong team-player

Preferred Qualifications

• Experience with one or more of the following Microsoft Applications: SharePoint, Microsoft Teams, Dynamics CRM
• Familiarity with or interest in Agile Methodologies
• Certified Scrum Master
• Knowledge of Atlassian toolsets (Confluence, JIRA, etc.)
• Experience in enterprise level IT System migrations