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Technical Account Manager (China) – AI / API Platforms

Cygnify · China

Sales - CorporateSenior LevelQuick applyfull-timeabout 2 months ago

About The Role

Overview

Application

Role: Technical Account Manager (China)

Location: China

We are partnering with a leading AI-driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China.

In this role, you will act as a trusted technical advisor to engineering, product, and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations. You will play a key role in driving adoption, strengthening client relationships, and ensuring successful delivery across high-impact engagements.

Key Responsibilities

  • Serve as the primary technical point of contact for strategic enterprise accounts
  • Build strong relationships with engineering, product, and platform teams
  • Identify and drive API adoption, integration opportunities, and usage growth
  • Lead business and performance reviews with senior stakeholders
  • Provide product updates, insights, and technical guidance to clients
  • Support onboarding, integration, and issue resolution with internal teams
  • Monitor usage trends and proactively identify risks and optimization opportunities

Requirements

  • 5+ years of experience in Technical Account Management / Solutions Engineering / Customer Engineering
  • Experience managing enterprise or strategic accounts
  • Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems
  • Ability to communicate AI/ML concepts to both technical and business audiences
  • Strong stakeholder management and communication skills

Fluent in Mandarin and English

Good to have

  • Experience with high-scale API platforms
  • Exposure to AI/ML products or data platforms
  • Background in Computer Science, Engineering, or related fields

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