Lead, Product Education

About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

DevRevU is building the next generation of product education—hands-on, outcome-driven, and AI-first.

As Lead, Product Education, you’ll drive day-to-day execution across customer and internal enablement, while also coaching a growing team of facilitators to raise the bar on delivery quality, consistency, and customer presence.

This is a customer-facing role at the intersection of education, product, and adoption.

Key Responsibilities

• Own day-to-day execution of DevRevU programs in India (planning, delivery, logistics, follow-through)
• Coach and mentor facilitators/trainers through shadowing, feedback, and delivery best practices
• Build and pilot modern learning formats: simulations, scenario-based practice, AI-guided labs, and agentic learning experiences
• Facilitate live workshops and trainings (virtual + in-person) for technical and non-technical audiences
• Translate DevRev’s AI and automation capabilities into practical, role-based workflows and demos
• Partner with Product, Engineering, PMM, and CX to stay aligned with roadmap and releases
• Maintain high-quality training assets: demos, exercises, learning paths, and certification tracks
• Track outcomes (engagement, certification completion, adoption signals) and continuously improve programs

Qualifications

5–8 years in product education, enablement, technical training, solutions engineering, or similar SaaS roles

Experience in a team lead role, coaching/mentoring others

Strong product fluency and ability to simplify complex topics for mixed audiences

Comfortable operating in fast-paced, cross-functional environments

Comfort with AI concepts (LLMs, agents, automation, prompt workflows) and how to teach them

Strong facilitation skills and customer presence

Familiarity with LMS platforms and modern training tools

Strong written, verbal, and visual communication

Willingness to travel for customer programs

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.