Business Development Manager

POSITION OVERVIEW

SUMMARY/OBJECTIVE

The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.

Outside Sales Essential Functions & Responsibilities

• Provide excellent sales support and customer experience to all accounts
• Conduct sales presentation of products and services to customers
• Develop and maintain relationships with all accounts
• Employee acknowledges that if the account desires another local sales representative or
• a change in sales representatives, Construction Resources has the obligation to meet the clients’ request
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Attend training functions as required
• Participate in sales meetings as required
• Collect deposits and balances before delivery
• Follow up phone calls to secure orders
• Participate in after hour events and sponsorships as required
• Resolve customer issues
• Generate and develop new customer business accounts to increase revenue at a profitable level
• Follow up to ensure customer satisfaction
• Assist in collections as necessary

Outside Customer Service Essential Functions & Responsibilities

• Work with national account manager to address field issues to provide final solutions
• Help communicate job readiness
• Provide excellent sales support and customer experience to all accounts
• Develop and maintain relationships with all accounts
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Follow up phone calls to secure orders
• Resolve customer issues
• Follow up to ensure customer satisfaction

Retail Sales Essential Functions & Responsibilities

• Work retail leads as provided, especially on fireplaces and surrounds
• Provide excellent sales support and customer experience
• Conduct sales presentation of products and services to customers
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Collect deposits and balances before delivery
• Follow up phone calls to secure orders
• Resolve customer issues
• Follow up to ensure customer satisfaction

Competencies/Skills/Abilities

• 3 - 5 years’ experience/hands-on knowledge within construction industry product sales

• Self-motivated, driven to close sales
• Ability to communicate at all levels, both inside and outside of the Company

• Computer literate; working knowledge of MS Office
• Must possess a valid driver’s license and good driving record

BENEFITS

Medical

Dental

Vision

Employer Paid Basic Employee Life and AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties,