HR Operations

• Manage HR requests and transactions through the organization's ticketing tool , ensuring timely tracking, resolution, and closure of cases in line with service level agreements (SLAs).
• Promptly and conclusively handle HR orders and requests in accordance with established standard processes and policies.
• Clarify customer inquiries within the assigned subject area by utilizing HR systems, knowledge bases, and process documentation.
• Communicate effectively with internal customers, providing accurate information and professional support.
• Prepare, maintain, and process standard correspondence, contracts, and other HR documents in compliance with system and organizational requirements.
• Maintain HR master data and ensure data accuracy, completeness, and quality in HR systems.
• Prepare and issue employee certificates, letters, and other standard HR documentation.
• Handle standardized internal and external correspondence, including communication with health insurers, government authorities, and other stakeholders.
• Monitor, verify, and update employee-related data while tracking schedules, deadlines, and process milestones to ensure compliance and timely completion.
• Support continuous process improvement initiatives by identifying opportunities to enhance service quality, efficiency, and customer satisfaction.

Please Note: Fraudulent job postings/job scams are increasingly common.  Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id -  [email hidden] .

Stay vigilant. Protect yourself from recruitment fraud!

To know more please visit :  Fraud Alert