Manager, Investigator Payments

Manager, Investigator Payments - India, Chennai - Hybrid, Office-Based

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Manager, Investigator Payments to join our diverse and dynamic team. As a Manager, Investigator Payments at ICON, you will oversee and manage the investigator payment process for clinical trials, ensuring accurate, timely, and compliant payments. Your role will involve collaborating with cross-functional teams to optimize payment operations, improve processes, and maintain strong relationships with investigators and sites.

What You Will Be Doing

• Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
• Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
• Collaborating with clinical teams, finance, and legal departments to ensure alignment and compliance with payment terms and agreements.
• Identifying opportunities for process improvements and implementing strategies to enhance the efficiency and accuracy of payment operations.
• Providing leadership and guidance to the investigator payments team, ensuring effective workload management and fostering a collaborative work environment.
• Resolving payment-related issues and acting as the main point of contact for investigators and sites regarding payment queries.

Your Profile

• Bachelor’s degree in finance, business administration, or a related field is preferred, with experience in investigator payments or financial operations within clinical trials.
• Proven experience in managing financial processes, with a focus on accuracy, compliance, and process optimization.
• Strong organizational and leadership skills, with the ability to manage multiple priorities and lead a team effectively.
• Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams and external stakeholders.
• Proficiency in financial management tools and systems, with a strong understanding of clinical trial agreements and payment terms.
• Detail-oriented, proactive, and adaptable, with a commitment to delivering high-quality financial operations and supporting investigator relationships.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

• Benefits may vary depending on role and location.
• Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

• ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
• If you require reasonable accommodations during the recruitment process, please let us know or submit a request here .
• Are you a current ICON Employee? Please click here to apply