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Executive, Sales & Distribution
TRV Ikhlas Com Travel Sdn Bhd · The Ampwalk, Malaysia
About The Role
EXECUTIVE, SALES & DISTRIBUTIONS IKHLAS.COM - JOB DESCRIPTION
Responsibilities
- Assisting travel agents to book flights for Umrah, Umrah Plus and other destinations
- Review, analyze and recommend strategic plans within the off-line portfolio, ensuring that plans accurately reflect the needs of the Malaysia market.
- Execute sales as per the targets and key KPIs for the department to align with overall Commercial plan
- Supporting the distribution channel(s) and team(s) with IKHLAS model and interest in priority
- Support operations of sales team to ensure customer satisfaction and provide support as needed
- Review sales performance and provide support to other point of sales (POS) as needed
Your KPIs
- Success in delivering on targets, as well as other strategic KPIs as agreed with the company senior team
- Oversee sales plan, target and budget developments for the department including ensure budget adherence to the approved budget
- Develop and maintain good relationships with related business partners both internally and externally
- Monitor SOPs development and amendment to ensure all SOPs align with business objectives and regulatory requirement
- Track operating progress and result against annual plan and KPIs to ensure targets are met; provide supports as needed
- Support innovation and continuous improvement including promote best-practice within AirAsia
Skills Required
- Candidate must possess at least a Diploma, Bachelor's Degree, Professional Degree, in any field.
- At least 1 years of working experience in the related field is required for this position.
- Meticulous in work effort and a team player to ensure cross departmental collaboration and support.
- Good written and oral communication skills
- Strong leadership qualities with an ability to interact and liaise with many different management levels in the Organization
- Good in team management skills. Work as a leader in providing direction but also collaborate within a larger team setting to further the Commercial goals
- Willing to travel as part of work
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