Order Administrator

Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.

Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received & program delivery schedule to confirm order before triggering Product Realization Flow (PRF) Eflow.

Provide feedback to AM/PM if there are changes for the next course of action.

Assist the finance team with invoice disputes or any issues related to Sales Orders (S/O) such as GST code and credit notes.

Maintain a proper and systematic filing system for Customer PO, PRF forms.

Act as the focal person to acknowledge and process new/revised PO from customers.

Highlight discrepancies found in PO to Account Manager and execute the next step of action as advised.

Initiate repair RMA# requests and support customer OOR and Baan match-up.

Access and download the Open Order Report (OOR) from the portal to compare with Baan Commit Delivery Date to check for differences.

Perform general administration in Order Management.

Support and participate in the company's continuous improvement program.

Requirements

• Diploma in Mechanical/Electrical/Electronic Engineering or other relevant discipline.
• Minimum 3 years of relevant experience in a high-mix, low-volume environment or semiconductor industry.
• Positive attitude and independent with high ownership of responsibilities.
• Knowledge of Baan ERP & Microsoft Excel and Word.

Benefits

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VDL ETG Singapore is a supplier of system integrations of mechatronic (sub)systems and modules for 'Original Equipment Manufacturing' (OEM) companies. These companies are leaders in manufacturing technically sophisticated equipment. One of the key markets in which VDL ETG Singapore operates is the semiconductor industry, where it specialises in Wafer Fab Equipment.

Our value proposition as a system supplier consists of providing total lifecycle management: from (co-)design to cost analysis, repair & refurbishment, R&D support, prototyping, first runs, volume manufacturing. We can do this because we have in-house facilities for machining, high-speed milling, precision grinding, mechanical and electrical (cleanroom) assembly, testing, product certification and on-site installation.

We are a diverse, multicultural team working towards the same goal: meeting the demands of our customers and partners. Our location in Singapore makes us a strategic partner for many of our customers and allows us to offer our clients competitive services and values. The company has been evolving with its employees for more than 50 years. This enables us to meet the ever-changing world we live in. The team works together to stay relevant and ahead of change. The company also makes a difference to all stakeholders, including the local community, by giving back to society. We combine Dutch and modern Asian cultures, making the most of both worlds. Our strength lies in our diversity of people, customers and cultures.