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Customer Service Representative
Sime Darby Transport (NZ) Ltd · Timaru, TWL, New Zealand
About The Role
Company
Sime Darby Transport (NZ) Ltd About Us
Transport Wholesale Ltd. (TWL) , a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service. Our Timaru team is a close-knit crew, and we’re on the hunt for an enthusiastic all-rounder to help us keep things moving.
About the Role
Reporting to the Branch Manager, you’ll be involved in both front counter service and back of store operations . You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.
Your day will include
- Serving customers in person, by phone, and online
- Picking, packing, and dispatching orders accurately and efficiently
- Receiving goods, data entry into inventory system, and stock control
- Maintaining tidy, well-presented product displays
- Processing sales and preparing required documentation and invoicing
- Supporting stocktakes and cyclic counts
- Ensuring excellent customer service and safe work practices
- Proactively calling customers to ensure they're happy and offer assistance where needed
What You’ll Bring
- Experience in automotive or heavy transport parts (preferred)
- A positive attitude and willingness to learn
- Strong attention to detail and good computer skills
- Physically fit and happy to roll up your sleeves to get the job done
- Great communication and a team player mindset
- Forklift licence is a bonus (or willingness to get one on us!)
- Why Join TWL Timaru?
- This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support.
We offer
- Permanent Monday to Friday hours with rostered Saturday mornings
- Competitive pay, paid overtime, and stable work environment
- Formal MITO training if needed and ongoing training and career development courses in-house and via OEM providers
- Staff discounts, wellness benefits and initiatives (think free flu jab, EAP services, finance services, free eye and spine checks, discounted Southern Cross health insurance)
- Ready to get stuck in and grow with us? Apply now!
- Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email recruitment@simedarby.co.nz for more info.
- ALL applications need to be made online (NOT via email) and will be subject to police, medical, right to work and reference checks.
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