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Service Advisor
GPM Truck Center, Inc. · Crystal lake, IL, United States
About The Role
Job Title: Full-Time Service Advisor
We are seeking a highly motivated and experienced Full-Time Service Advisor to join our team at a heavy-duty truck dealership. The ideal candidate will have a strong background in CDK and Cummins knowledge, with a passion for providing exceptional customer service.
Responsibilities
- Review and process job service repair orders
- Ensure accuracy of time and job stories
- Order parts for jobs as needed
- Provide excellent customer service to clients
- Maintain a clean and organized work environment
- Work collaboratively with the service team to ensure timely completion of jobs
- Perform other duties as assigned
Requirements
- High school diploma or equivalent
- Minimum of 2 years of experience in a service advisor role
- Strong knowledge of CDK and Cummins
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to work Monday-Friday, with some weekends as needed
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. If you are a self-starter with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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