Product Owner

Job Title: Product Owner / Product Manager – Credit Cards (Banking Domain)

Location: Pittsburgh, PA/Cleveland, OH/ Dallas, TX

Employment Type: Full Time

Role Overview

We are looking for a Product Owner / Product Manager with strong experience in the credit card domain within banking/financial services. This role will drive product strategy, roadmap execution, and delivery of customer-centric solutions across the credit card lifecycle including onboarding, transaction processing, billing, and servicing.

Key Responsibilities

• Own and manage the product roadmap for credit card products and related digital capabilities
• Work closely with business stakeholders to define product vision, features, and priorities
• Translate business requirements into user stories with clear acceptance criteria
• Collaborate with engineering, QA, and design teams in an Agile/Scrum environment

Drive end-to-end delivery across areas like

• Card issuance and onboarding
• Transaction processing and authorization
• Billing, statements, and payments
• Rewards, offers, and loyalty programs
• Disputes, fraud, and risk management
• Analyze customer needs, market trends, and competitor offerings to enhance product features
• Ensure compliance with banking regulations and security standards
• Track product performance using KPIs and drive continuous improvement
• Act as a bridge between business, technology, and operations teams

Required Skills & Experience

• 6+ years of experience as a Product Owner or Product Manager
• Strong domain experience in Credit Cards / Retail Banking / Payments
• Hands-on experience with Agile methodologies (Scrum, SAFe)

Strong understanding of

• Credit card lifecycle and workflows
• Payment networks (Visa, Mastercard, etc.)
• Authorization, clearing, and settlement processes
• Experience with digital banking platforms, APIs, and microservices architecture
• Excellent stakeholder management and communication skills
• Ability to write clear user stories, epics, and acceptance criteria

Preferred Qualifications

Experience with card management systems (CMS) or payment processors

Exposure to fraud detection, risk systems, and compliance (PCI-DSS)

Familiarity with data analytics tools and product metrics tracking

Certifications such as CSPO, SAFe PO/PM are a plus

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