[Wattpad] Product Quality Assurance Specialist - Maternity Cover

Wattpad’s vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!

Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check out our website here.

The Product QA Specialist is a vital member of our Product Delivery team, responsible for upholding the highest quality of our product. This role entails:

Identifying and documenting both functional and non-functional quality requirements

Creating and executing comprehensive testing strategies

Automating regression tests

Reporting and tracking defects

Implementing regression plans for periodic releases

Implementing Localization and analytics testing

The expertise of the Product QA Specialist is essential to ensuring that our product features and updates adhere to the highest standards of quality and performance.

Please note this is a 12-month fixed term employment contract position to cover a leave.

What You'll Do

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Implement Regression Plans : Identify and build regression plans for periodic releases from a product perspective, ensuring thorough testing of all features and updates.

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Identify Product Quality Requirements : Work closely with the Product Management team to identify and document functional (User authentication, content uploading, search functionality, and user interaction features) and non-functional (Dashboards, data reports, performance metrics, usability) product quality requirements.

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Design Test Strategies and Plans : Develop comprehensive test strategies and detailed test plans to ensure all product features meet the highest quality standards.

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Execute Test Plans : Conduct manual and automated testing to identify and resolve product defects.

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Automate Regression Tests : Develop and maintain automated regression tests to ensure ongoing product quality.

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Share Quality Practices : Contribute to team knowledge sharing on testing approaches, tools, and product quality standards.

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Support Localization Quality : Execute localization testing across supported languages and markets, verifying string integrity, layout, and linguistic quality in partnership with the Localization team.

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Validate Analytics and Tracking : Verify event tracking and data instrumentation for new features and regression, ensuring product analytics are accurate and reliable.

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Collaborate with Cross-Functional Teams : Work closely with developers, designers, and product managers to ensure alignment on quality objectives and seamless integration of new features and updates.

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Report and Track Defects : Document and track defects, providing detailed reports and working with the development team to ensure timely resolution.

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Analyze Test Results : Review and analyze test results to identify trends, root causes of defects, and opportunities for improvement.

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Stay Updated with Industry Trends : Keep up-to-date with the latest industry trends and best practices in quality assurance and testing methodologies.

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Optimize Testing Practices : Drive continuous improvements in testing methods, tools, and techniques to augment product quality and streamline team productivity

Required Qualifications

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• A minimum of three years of demonstrated experience in a quality assurance role, preferably within a project-based environment.
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• Hands-on experience testing native mobile applications across iOS and Android, including release regression cycles.
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• Comfort working with AI-assisted testing tools and workflows, and an interest in evolving how quality work gets done.
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• Proven ability to develop and execute quality assurance plans.
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• Experience with industry-standard test automation tools, frameworks and various testing methodologies and techniques.
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• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
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• Knowledge of scripting languages (e.g., Python, JavaScript) for test automation
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• Experience in mobile application testing
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• Experience with automation testing frameworks (e.g., Playwright, Maestro, Karate)
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• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI)
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• Experience with work management tools like JIRA
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• Experience with bug tracking and test management tools.
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• Strong analytical, problem-solving, and critical thinking skills.
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• Excellent attention to detail and commitment to accuracy.
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• Effective communication and interpersonal skills, both written and verbal.
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• Ability to work independently and collaboratively as part of a team.

Nice To Haves

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• Experience with accessibility testing tools and methodologies
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• Familiarity with localization testing methodologies
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• Relevant certifications, such as below are considered an asset
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ISTQB Certified Tester (Foundation Level or Advanced Level)

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• Certified ScrumMaster (CSM) or other Agile certifications
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Certified Software Quality Analyst (CSQA)

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Certified Software Tester (CSTE)

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• Familiarity with the Entertainment and Tech sector is beneficial.
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• Bachelor's degree in a relevant field, such as engineering, computer science, or business administration, is preferred.