Regional Sales Training Manager

Key Responsibilities

1. Training Strategy & Planning

• Develop and execute a comprehensive sales training strategy aligned with company goals and brand priorities
• Conduct training needs analysis (TNA) based on sales performance, customer feedback, market dynamics, and capability gaps
• Create annual and quarterly training calendars for new joiners and existing sales teams

1. Sales & Product Training

• Design and deliver training programs on:
• Selling skills (detailing, objection handling, negotiation)
• Key Account Management (KAM) and specialty selling
• Digital and hybrid selling models
• Support new product launches with structured pre‑launch and post‑launch training

1. Content Development

• Develop learner‑centric training materials:
• Training modules, workbooks, case studies
• Visual aids, e‑learning content, and assessments
• Ensure content is scientifically accurate, compliant with regulatory guidelines, and aligned with brand messaging

1. Field Coaching & Capability Building

• Conduct field coaching with sales representatives and first‑line managers
• Train and coach Front Line Managers (FLMs) on coaching skills and performance management
• Provide actionable feedback to sales leadership on skill gaps and improvement areas

1. Learning Effectiveness & Evaluation

• Measure training effectiveness using KPIs such as:
• Pre‑ and post‑training assessments
• Field performance improvement
• Track training completion, certification, and competency levels

1. Stakeholder Collaboration

• Partner with Sales, Marketing, HR, and Medical teams to ensure aligned learning interventions
• Coordinate with external vendors, trainers, and digital learning platforms when required

1. Compliance & Governance

• Ensure training programs adhere to:
• Pharmaceutical marketing compliance
• Company SOPs, ethical standards, and regulatory requirements

Key Performance Indicators (KPIs)

• Improvement in sales force productivity and capability metrics
• Training completion and assessment scores
• Feedback from sales teams and leadership
• Successful execution of launch and strategic training initiatives

Desired Qualifications

Education

• Bachelor’s degree in Pharmacy, Life Sciences, or related field
• MBA / Post‑Graduate qualification in Sales, Marketing, or HR (preferred)

Experience

• 8–15 years of experience in pharmaceutical sales and/or sales training
• Minimum 3–5 years in a Sales Training / L&D role within the pharma industry
• Strong exposure to field sales operations and brand launches

Key Skills & Competencies

• Excellent facilitation and presentation skills
• Strong understanding of pharma selling models and therapy areas
• Coaching and mentoring capability
• Analytical mindset with data‑driven approach
• Stakeholder management and communication skills
• High level of integrity and compliance awareness

Preferred Personal Attributes

• Results‑oriented and impact focused
• High learning agility
• Comfortable working in fast‑paced, matrix organizations
• Willingness to travel extensively for field coaching and workshops

Location

Ferring India M&S