Global Pre-Sales Specialist (Fully Remote)

Top 3 Reasons To Join Us

• Competitive salary, strong equity and sales incentive package
• Working on the latest tech for the insurtech market leader
• Shaping the future of the insurance industry

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

We are a leading global next-gen insurance platform for health, life, and P&C

We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more

We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others

We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world

We are backed by reputable VC funds and strategic institutional investors

We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America

We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn

We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You’ll Do

The Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.

Support global pre-sales activities across all deals entering the pre-sales stage.

Own and contribute to responses for RFPs, RFIs, and other formal customer requests.

Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.

Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.

Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.

Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams

Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.

Partner with Sales team members to ensure timely, high-quality pre-sales support.

Identify opportunities to streamline pre-sales processes and improve response efficiency.

What We Need

• At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
• Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
• Experience in the insurance industry is required
• Strong experience responding to RFPs, RFIs, and customer questionnaires.
• Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
• Strong verbal and written communication skills with attention to detail and consistency.
• Ability to manage multiple requests across regions and deadlines.
• Comfortable working cross-functionally with technical and non-technical teams.
• Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.

Why You'll Love Working Here

International Environment

Health Insurance

• Company activities and team offsites
• Diverse, talented and fun team to work with
• Open communication and flat hierarchy
• Global mobility opportunities
• Training and development plan

CoverGo Company Video

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CoverGo is a leading provider of cutting-edge technology to the insurance industry. Since 2017, CoverGo supplies insurance enterprise software solutions to insurers, MGAs, brokers and bancassurance in Asia and beyond.

What makes CoverGo a great company? We believe in putting people first and embrace an inclusive culture that supports a diverse group of top talents from around the world.

Attractive Package: We understand that attracting top talent starts with providing the right package, therefore we offer competitive remuneration, incentives, and leave days to properly motivate and reward the great work of our team members.

Remote or Office: Work from wherever you feel most comfortable and productive. CoverGo offers the possibility to work fully remote, or to work in one of our top notch and centrally located offices in Hong Kong, Ho Chi Minh and Singapore.

Growth Opportunities: Striving in a fast growing industry, and being a market leader, CoverGo provides the resources and tools for team members to learn and grow. We offer a clear career path, with rewarding promotion opportunities for top performers.

Team Offsites: Building a strong and creative team spirit is key to success. CoverGo gathers monthly for fun team bonding activities, and rewards all team with yearly unforgettable incentive company trips to most exotic locations.

Share Options: As an additional way to motivate and reward team members for great teamwork leading to the rapidly growing success of CoverGo, we provide an attractive employee stock ownership plan for all staff.

Medical Insurance: We value the well being and health of all team members. Healthy body, healthy mind, so CoverGo provides a comprehensive medical insurance to staff members.

JOIN OUR TEAM NOW! And work with a team of insurance technology experts on the forefront of changing the insurance industry.

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.