IT Manager

• Driven Properties is looking for an experienced, hands-on IT Manager to lead our IT operations, infrastructure, security and support function across our offices.
• The role will report to the COO and manage our IT Engineers and Support team.

Key Responsibilities

• Manage and continuously improve IT infrastructure across HQ and branch offices, including networks, Wi-Fi, firewalls, servers, storage and telephony.
• Administer Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, access controls and licensing.
• Oversee cybersecurity, endpoint protection, MDM, patch management, MFA, backups and disaster recovery.
• Lead the IT support function, ensuring issues are resolved efficiently and employees have the equipment and system access they need.
• Ensure full IT readiness for new joiners and timely access removal for leavers.
• Manage IT vendors, contracts, telecom providers, hardware suppliers and software licensing.
• Maintain the company’s IT asset register and oversee the full hardware lifecycle.
• Manage the annual IT budget, control expenditure and provide regular reporting to management.
• Plan and deliver IT projects including office expansions, fit-outs, network upgrades, AV and infrastructure improvements.
• Lead, coach and develop the IT team while ensuring critical processes are documented and cross-trained.
• Proven experience as an IT Manager or in a similar IT leadership role.
• Strong hands-on knowledge of IT infrastructure, networking, Microsoft 365 and cybersecurity.
• Experience managing IT support teams, vendors, budgets and infrastructure projects.
• Strong understanding of information security, access management, backup and disaster recovery.
• Excellent troubleshooting, communication and leadership skills.
• Able to work in a fast-paced environment and manage multiple priorities.
• UAE experience preferred.

WHAT WE OFFER

• Competitive salary, based on experience
• Comprehensive benefits package including medical insurance, annual flight allowance, and employment visa — per UAE Labour Law and Driven policy
• Clear progression toward a Head of IT / Group Technology leadership mandate as Driven's office footprint and group businesses expand
• Fast-paced, innovation-led environment with access to proprietary technology, a 40+ person in-house marketing team, and the Forbes Global Properties network.

CAREER PATH

• Natural entry from a senior IT engineering or IT team-lead role, progressing at Driven toward Head of IT / Group Technology leadership across the 13 specialist group businesses.