About The Role

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.

Summary of Responsibilities

Greet guests and provide outstanding customer service
Check guests in and out of the hotel
Answer and direct incoming calls and assist with guest inquiries
Book and modify reservations
Handle cash, credit card, and other payment transactions
Respond to guest needs, requests, and complaints in a timely and efficient manner
Maintain accurate guest records and ensure confidential information is protected
Indonesian Citizen only
Minimum of 1 year experience in the same position in a large luxury resort
Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl