Receptionist

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: An opening exists for a professional Receptionist looking for an opportunity to join an award winning Investment Bank account with offices located in Central, Tsim Sha Tsui and West Kowloon. If you are someone who thrives in a busy environment, has an exceptional phone manner, high standards of personal presentation, and a positive attitude with the willingness to learn and grow with the business, then this is the right opportunity for you.

What your day-to-day will look like

• First point of contact for clients and visitors, as well as for all incoming calls from employees, providing exceptional customer service while managing front office operations.
• Greet clients and visitors in a professional manner, ensuring a positive first impression.
• Manage the reception area, keeping it tidy and presentable.
• Provide clients with information about our services and connect them with the appropriate team members.
• Ensure a high level of client satisfaction through attentive service and follow-up.

Required Skills and Experience

• This role requires a polished, friendly demeanor, strong organizational skills, and the ability to multitask in a fast-paced environment.
• High level of attention to detail particularly in high volume and pressure environment
• Strong customer service and interpersonal skills
• Strong verbal and written communication skills in both English and Chinese
• Excellent personal presentation, ensure the upkeep of the Receptionist uniform and adhere to the established grooming standards
• Ability to relate positively on an individual basis with a wide range of stakeholders, include but not limited to senior executives and professional staff
• Collaborative team player and ability to work independently under matrix supervision
• Desired experience in financial/investment bank services or 4 to 5 start hotel or corporate reception/customer service role

Location

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.