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Restaurant Supervisor

Filinvest Group · Malay, Philippines

Manager LevelQuick applyfull-time2 months ago

About The Role

Restaurant Supervisor

Malay, Western Visayas, Philippines Crimson Resort and Spa Boracay

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Job Openings Restaurant Supervisor

About the job Restaurant Supervisor

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY

Restaurant Supervisor (In-Room Dining Supervisor)

Scope and Responsibilities

Plan, assign, and monitor duties

Guest Satisfaction

  • Ensure that all in-suite deliveries are made according to time frames set
  • Ensure that the guests are provided with efficient and professional service.
  • Establishing the level of customer experience for the restaurant and working
  • daily to maintain and improve it.
  • Set up room service order in a thorough and swift manner
  • Guest satisfaction Other duties as assigned
  • Answer phones using appropriate Verbiage

Room Service Order

  • Addresses customer concerns on a timely basis.
  • Practice professional and clear communication skills.
  • Monitor supervisor performance, using correct language and ensuring fairness
  • and respect to all.
  • Ensure that procedures are in place for using expensive equipment to minimize breakage
  • Clearly describes standards to all staff.
  • Ensuring the service staff operate efficiently
  • Upholding high hygiene standards
  • Marketing and promoting products
  • Maintain inventory and stock

Qualifications

  • Bachelor's degree in Hotel Management or related field
  • Minimum 1 years of experience as a Restaurant Supervisor or 3 + Years experience as a
  • waiter/Waitress in the hospitality industry, with an emphasis on food and beverages.
  • Training attendance on HACCP, Supervisory Excellent, Wine Training, Leadership Competency is an advantage

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