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FG
Restaurant Supervisor
Filinvest Group · Malay, Philippines
About The Role
Restaurant Supervisor
Malay, Western Visayas, Philippines Crimson Resort and Spa Boracay
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Job Openings Restaurant Supervisor
About the job Restaurant Supervisor
FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY
Restaurant Supervisor (In-Room Dining Supervisor)
Scope and Responsibilities
Plan, assign, and monitor duties
Guest Satisfaction
- Ensure that all in-suite deliveries are made according to time frames set
- Ensure that the guests are provided with efficient and professional service.
- Establishing the level of customer experience for the restaurant and working
- daily to maintain and improve it.
- Set up room service order in a thorough and swift manner
- Guest satisfaction Other duties as assigned
- Answer phones using appropriate Verbiage
Room Service Order
- Addresses customer concerns on a timely basis.
- Practice professional and clear communication skills.
- Monitor supervisor performance, using correct language and ensuring fairness
- and respect to all.
- Ensure that procedures are in place for using expensive equipment to minimize breakage
- Clearly describes standards to all staff.
- Ensuring the service staff operate efficiently
- Upholding high hygiene standards
- Marketing and promoting products
- Maintain inventory and stock
Qualifications
- Bachelor's degree in Hotel Management or related field
- Minimum 1 years of experience as a Restaurant Supervisor or 3 + Years experience as a
- waiter/Waitress in the hospitality industry, with an emphasis on food and beverages.
- Training attendance on HACCP, Supervisory Excellent, Wine Training, Leadership Competency is an advantage
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