About The Role

DescriptionTitle

Irvin Cashier

Hourly Wage

$15.00
FOR THE WILLIAM A. IRVIN TOURIST & THE HAUNTED SHIP FALL SEASONS

Summary/Objective

A Cashier’s primary role is to provide guests with outstanding customer service for the gift shop and ticket sales aboard the retired ore ship, the William A. Irvin.

Schedule

This position is part-time with a schedule based on the primary tourist season. The Cashiers are expected to work variable shifts and must be available to work weekends. Approximately

8-30 hours per week. This schedule is subject to change.

Uniform

Cashiers must provide their own khaki or dress slacks or long shorts (jeans are not allowed). The DECC will provide polos or t-shirts with the William A. Irvin logo.
Essential Functions (Reasonable accommodations may be made for individuals with disabilities.)
Greet guests with a friendly disposition as they enter or exit the William A. Irvin
Answer guest questions regarding the William A. Irvin tours, merchandise, and other local Duluth attractions
Check inventory for pricing and quantity accuracy
Handle cash, credit, or check transactions
Responsible for maintaining accuracy of the cash drawer
Maintain receipt records and report to supervisor
Responsible for helping keeping the ship clean and tour-ready
Assist team and/or other departments with tasks, including light cleaning, moving chairs, merchandise, or signage, and other event or tour related functions
Create and maintain a professional and hospitable appearance and atmosphere

Competencies

Ability to maintain a cheerful disposition while quickly and courteously responding to guests

Ability to contribute to building a positive team spirit and working well with others

Ability to show respect and sensitivity for cultural and personal differences

Ability to apply supervisory feedback to continuously improve performance

Ability to deal with frequent change, delays, or unexpected events

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak effectively one on one and before groups of guests

Supervisory Responsibilities

None

Work Environment

While performing the duties of a Cashier, you are regularly exposed to outside weather conditions and warm and/or humid areas. You may be exposed to high places, narrow passageways and steep stairs. The noise level in the work environment is usually moderate.

Physical Demands

Cashiers are regularly required to stand, walk, talk and hear. You must occasionally lift and/or move up to 25 pounds. This position will require someone that is able to sit or stand for many hours at a time.

Travel Required

No

Required Education and Experience

There are no minimum education requirements for this position

Preferred Education and Experience

Sales or cash handling experience
Customer service or knowledge of the Duluth area

Additional Eligibility Requirements

Must be 16 years of age or older
Successful completion of reference checks
Successful completion of a background check
Successful completion of a drug test, if applicable

Work Authorization/Security Clearance Requirements

The DECC uses USCIS Form I-9 to verify the identity and employment authorization of individuals hired for employment. On the form, an employee must attest to his or her employment authorization. The employee is required to present the DECC with acceptable documents evidencing identity and employment authorization at the time of hire. The DECC will examine the employment eligibility and identity document(s).

The list of acceptable documents can be provided by Human Resources.

At-Will Employment

This position is at will. This means if you are offered the position and accept, your employment with the DECC is for an indefinite period of time and it is subject to termination by you or the DECC, with or without cause, with or without notice, and at any time. Nothing in this job description or any other policy of the DECC shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of this position.

The at will employment status of an employee of the DECC may be modified only in a written employment agreement with that employee which is signed by the Executive Director or the Chair of the DECC Board of Directors.

By your signature below, you acknowledge your understanding that your employment with the DECC is at will, and that nothing in this description is intended to constitute a contract of employment, express or implied.

EEO Statement

The DECC is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualification and ability. The DECC does not discriminate in employment practices on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation or any other characteristic protected by law. The DECC will follow any state or local law that provides greater protection. This policy is neither exhaustive nor exclusive. The DECC is committed to taking all other actions necessary to ensure equal employment opportunity for persons with disabilities in accordance with the ADA and all other applicable laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

FLSA Classification

Non-Exempt

Type of Position

Part-Time, Event-Driven

Type of Employment

At-Will

Department

William A. Irvin

Reports to

Program Manager

Benefits

Free parking
Employee wellbeing initiatives
Monthly bus pass bus reimbursement program
Public Employee Retirement Account (PERA) – Pension Plan – with employer match

Optional Minnesota Deferred Compensation Plan

Free Employee Assistance Program

Paid Time Off

More benefit details here: Benefits HERE

What is the DECC?

The Duluth Entertainment Convention Center (DECC) is a collection of ten venues hosting conventions, meetings, sports, arts, and entertainment right on the waters of Lake Superior in vibrant Canal Park. The DECC offers spectacular views of the Duluth Aerial Lift Bridge and excellent walkability.

Steps away from charming Canal Park and Downtown Duluth, guests enjoy shops, restaurants, and easy access to hotels. The Duluth Lakewalk and Bayfront Festival Park are just outside our doors.

Home to Duluth Superior Symphony Orchestra, the Minnesota Ballet, UMD Men’s and Women’s Bulldog Hockey, the Olympic gold-winning Duluth Curling Club, and the William A. Irvin floating museum / Duluth Haunted Ship, the DECC is the heart of regional entertainment.

Our commitment to sustainability means that all the events we host bring economic and environmental benefits to our city.

Mission

We host events, create experiences, and drive our regional economy.

Values

Community

Hospitality

Excellence

Fun

Qualifications

Title