IS Manager/IT Project Specialist (62259)
PIEDMONT FEDERAL SAVINGS BANK · Home Office - WINSTON SALEM, NC 27103
About The Role
DescriptionIMPORTANT: THIS IS AN "ONSITE" POSITIION
III. POSITION SUMMARY
The primary purpose of this position is to manage the Application Analyst and Database Administrators and to assist the Bank with the successful implementation of key strategic bank wide initiatives in Operations and Information Technology.
IV. PRIMARY ACCOUNTABILITIES
High Essential
- Provide exceptional customer service both internally and externally and serve as a role model to staff.
- Supervise and evaluate the Application Analyst and Database Administrators.
- Banking application knowledge strongly preferred particularly with Fiserv DNA banking core and Nautilus (Hyland OnBase) enterprise content management system.
- Lead planning and/or implementation of projects. May participate in the design and/or testing phases along with formal training.
- Investigate on how to make technology and workflows more efficient or all departments.
- Make recommendations on new products and software that could have a positive impact on the Bank.
- Obtain advanced experience with Structured Query Language (SQL) and optimize usage of current software.
- Act as the Federal Reserve End User Authorization Contact (EUAC)
- Learn the Bank's policies, procedures, and operations. Suggest improvements.
- Regularly attend work at Piedmont's place of business during regular business hours.
Low Essential
- Proactively communicate project status, issues, and risks to management.
- Ensure projects meet requirements, objectives, and deadlines.
- Participate in new vendor selections and the due diligence process.
- Create and/or contribute to risk assessments.
Non Essential
- Other duties, as assigned
- Cross train and back-up others, as assigned
- V. EDUCATION
- 2 yr. College diploma or equivalent work experience
- VI. RELATED EXPERIENCE
- Five to ten years experience
Qualifications
VII. QUALIFICATIONS: GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Must have a high level of knowledge of the following subjects; might be regarded as an authority in the area
Project Management
Must be able to identify issues with application of the following subjects, develop solutions, and implement improvements:
Analytics and Data Extraction
Problem solving skills including analysis, research, interpretation, and recommendations
Must be able to apply the following principles and processes to day-to-day functions
Accuracy/Attention to detail
Collaboration/Teamwork
- Communication including verbal, written, listening, face to face, telephone, or email
- Conflict management
- Interpersonal skills
- Microsoft Excel and PowerPoint</
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