Valet Attendant

DescriptionEverpark Job Description

• Valet Runner (VA Hospital) – West Los Angeles VA Medical Center (WLA)
• Hourly Rate: $22.67/hour (non-exempt)
• Location: West Los Angeles VA Medical Center, 11301 Wilshire Boulevard, Los Angeles, CA

90073

Company: Everpark (on-site hospital parking/guest services)

Position Summary

• The Valet Runner supports safe, respectful, and efficient arrival/departure experiences for
• Veterans, families, visitors, and staff at the West Los Angeles VA Medical Center. This role
• includes greeting guests, assisting with safe vehicle loading/unloading, supporting guests with
• mobility devices (including wheelchairs), coordinating with valet/parking staff, and maintaining
• compliance with VA safety, privacy, and on-site contractor requirements.
• This is a service-focused role in a healthcare environment. Professionalism, safety awareness,
• and respectful communication with Veterans (including those with disabilities) are essential.

Essential Duties and Responsibilities

Guest Service & Communication

• Greet and assist Veterans, patients, visitors, and staff with a calm, courteous, and
• professional approach.
• Provide clear directions regarding valet procedures, pick-up locations, and traffic flow.
• Maintain respectful, trauma-informed, and disability-aware customer service in a medical
• setting.

Mobility Assistance & Physical Support (Key Function)

• Assist guests in and out of vehicles when requested/appropriate, using safe body
• mechanics and respecting personal boundaries.
• Help load/unload mobility devices such as wheelchairs, walkers, and canes.
• Coordinate support when a guest requires additional assistance to ensure safety.

Operational Support

• Move quickly between valet zones, entrances, and staging areas to support guest flow.
• Coordinate with valets and supervisors to stage vehicles and support efficient retrieval.
• Report hazards, near-misses, accidents, and safety concerns immediately to supervision
• per site rules.

Safety & Site Compliance

• Follow posted speed limits, pedestrian right-of-way requirements, and all facility
• traffic/pedestrian safety procedures.
• Maintain clean, organized, and safe staging areas (cones/signage as assigned).
• Follow VA facility rules while on government property (including identification/badge
• requirements where applicable).

Privacy & Professional Conduct

• Maintain confidentiality in a healthcare environment (do not discuss patient information;
• avoid unnecessary exposure to sensitive conversations).
• Complete required VA privacy training as assigned based on job access and duties.

QualificationsRequired Qualifications

• Customer service experience in hospitality, transportation, parking, security, or
• healthcare-adjacent settings (preferred but not required).
• Ability to communicate clearly and professionally with diverse populations, including
• Veterans and individuals with mobility limitations.
• Ability to follow written/verbal procedures and safety instructions.
• Driver Requirements (if driving is assigned)
• Valid driver’s license and acceptable driving record (per Everpark/client requirements).
• Ability to safely operate a variety of vehicle types (automatic; manual preferred if applicable).

VA / Hospital Site Requirements (Contractor Compliance)

Because this role is performed on a VA medical campus, candidates must be able to meet

applicable on-site contractor requirements, which may include

• VA-issued identification/badge requirements while on government property.
• Fingerprinting / background investigation steps as required for VA access and/or
• credentialing.
• Tuberculosis (TB) screening documentation (e.g., negative TB test within the prior
• year and periodic renewal as required by VA processes).
• Completion of any site-specific safety, privacy, or infection control
• orientation/training required for onsite personnel.
• Note: Specific badging/credentialing steps can vary by assignment and access level;
• Everpark will provide instructions after conditional offer and assignment confirmation.

Physical Requirements & Work Environment

• Ability to stand and walk for extended periods, including outdoors.
• Ability to push/pull wheelchairs and handle mobility equipment safely.
• Ability to bend, reach, squat, and lift/carry items associated with the role (e.g., mobility
• devices, small equipment, signage/cones).
• Must be able to perform essential functions with or without reasonable accommodation.
• Work is primarily performed outdoors and around moving vehicles, pedestrians, and hospital
• traffic zones. Exposure to varying weather conditions and high-activity periods is expected.

Schedule

• Shifts may include days, evenings, weekends, and holidays based on hospital
• operations and coverage needs (facility operates 24/7 though services vary).
• Overtime may be required based on operational demand and is paid per applicable law.

Compensation & Classification

• $22.67/hour, non-exempt (eligible for overtime per law).
• Any additional benefits, differential pay, and/or tip policy (if applicable) will be
• communicated by Everpark during hiring/onboarding.

Equal Employment Opportunity & Fair Hiring

• Everpark is an equal opportunity employer. Employment decisions are made without regard to
• protected characteristics under applicable federal and California law.
• Everpark interviews and hiring processes are job-related and consistent with business
• necessity. Candidates are evaluated on their ability to perform job duties, maintain safety, and
• provide excellent service in a healthcare environment.

Background Check / Conditional Offer Language

• Employment may be contingent upon successful completion of pre-employment and/or site
• access requirements, which can include verification of identity and work authorization,
• onboarding documentation, and any VA-required credentialing processes (e.g., badge issuance
• steps, suitability screening, and training).