PAS Representative I

DescriptionPatient Access Representative I (PAS)

Job Summary

The Patient Access Representative I (PAS) will perform outpatient and inpatient registration functions. You will provide general information to hospital users, patients, and families, ensures that patients meet financial requirements or assist in payment plan, provide excellent patient focused customer service, communicate effectively to service delivery areas to maximize patient flow and customer service.

Supervisory Responsibilities

N/A

Key Responsibilities

Customer Service/Information Desk

Up-Front Collections/Cashier

Emergency Department Registration

Outpatient Registration

Outpatient Surgery and Special Procedure

Inpatient & Observation Registration

Insurance Verification

Other duties as assigned by supervisor or team lead.

McKenzie Health reserves the right to assign, reassign, or eliminate duties and responsibilities as necessary. The description of critical job features is not exhaustive and may change as deemed appropriate.

QualificationsRequired Skills and Abilities

• Clear, effective communication skills with others
• Knowledge of medical terminology
• Detail orientation

Previous experience required in one or more of these settings

Customer Service Setting

• Hospital or Clinic setting
• Ability to work cooperatively with people and to maintain an objective attitude.
• Ability to exercise tact and initiative.
• Excellent written and verbal communication skills.

Education and Experience

High school diploma or equivalent required
A minimum of 1 year experience in healthcare or customer service setting is preferred with a work record that demonstrates:

Licenses and Certifications

N/A

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Prolonged periods of standing, bending and reaching.

Must be able to lift up to 15 pounds at times.

McKenzie Health is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, color, sex, disability, national origin, race, religion, or veteran status.