Volunteer Services Coordinator, Full-time

DescriptionJob Summary

• The Volunteer Services Coordinator is responsible for the recruitment, onboarding,
• training, retention, supervision, and utilization of hospice volunteers to support the
• mission and regulatory requirements of Hospice Savannah. This position coordinates
• volunteer services across the organization, ensuring adequate volunteer coverage for
• patients, families, caregivers, and organizational needs. The Coordinator collaborates
• with the interdisciplinary team to assess patient needs, develop volunteer care plans,
• enter volunteer-related orders and documentation in the electronic medical record,
• monitor volunteer assignments, maintain regulatory compliance, and promote volunteer
• engagement through education, recognition, and retention initiatives.

QualificationsMinimum Qualifications

• Associate degree required; bachelor's degree in healthcare administration, social work, human services, education, nonprofit management, or related field preferred.
• Minimum two years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.
• Experience recruiting, onboarding, and training volunteers strongly preferred.
• Experience with electronic medical record documentation preferred.
• Valid driver's license, automobile insurance, and reliable transportation required.

Competencies, Preferred Knowledge, Skills, and Abilities

• Knowledge of hospice philosophy and Medicare hospice volunteer requirements.
• Ability to develop and maintain volunteer recruitment and retention programs.
• Strong organizational and project management skills.
• Ability to facilitate training and educational programs.
• Strong presentation and public speaking skills.
• Ability to analyze volunteer utilization and program performance metrics.
• Proficiency in Microsoft Office, volunteer management software, and electronic medical record systems.

Physical Demands and Work Environment

• Position carries risk of exposure to infectious disease which requires standard safety
• precautions while in patient care areas. Position requires ability to lift up to 20 lbs
• utilizing proper lifting techniques. Position requires minimal walking in administrative
• and patient care areas.

Position Type and Expected Hours of Work

• This is a non-exempt, full-time position working a general schedule of Monday through
• Friday with requests to work additional days/hours as needed.

Travel

• Must be able to travel as required, which includes a moderate amount of driving
• utilizing a personal vehicle.